Nearshore Contact Partners
IT Infrastructure and Managed Services
Near Contact is a nearshore software development company that provides IT infrastructure and managed services for various industries, known for its access to top Mexican IT talent and flexible outsourcing model.

Size

Private

Mission

About

Near Contact offers IT infrastructure and managed services along with software engineering and product development, AI and data services for clients across multiple sectors. The company operates using a nearshore model and supports U.S. enterprises and service providers.

It is recognized for its expertise in digital transformation initiatives, with over 20 years of experience in delivering tailored IT solutions that enhance operational capabilities.

Services

Near Contact provides IT infrastructure and managed services supported by software engineering and product development, as well as AI and data services. These services cover IT staff augmentation, cloud services, and nearshore help desk support, tailored to meet the specific needs of clients seeking to optimize their business processes.

Capabilities

ITSM Process Management
Service Desk & IT Support
Cloud Migration & Management
Data Engineering & ETL
Custom Application Development
Application Support & Maintenance
Technical Support (Tier 1/2)

Industries Served

The company serves clients in various sectors, including technology, finance, retail, and professional services. It has experience supporting U.S. enterprises with services aligned to industry-specific requirements and technology platforms such as Microsoft Azure and Dynamics 365.

Unique Stregths

Near Contact is known for its commitment to innovative IT solutions that solve complex business challenges, offering clients a flexible and scalable resource pool. Its approach includes leveraging cultural alignment and geographical proximity, which helps deliver operational efficiency and improved service quality.

Delivery Footprint

Headquartered in Mexico, the company operates using a nearshore delivery model. It serves clients primarily in the U.S., with teams working in hybrid environments to meet diverse client needs.

Certifications

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Verticals

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Clients

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What's the main service provided by
Nearshore Contact Partners
?
Nearshore Contact Partners specializes in IT infrastructure and managed services, providing a comprehensive suite of solutions tailored to meet the needs of various industries. Their offerings include ITSM process management, service desk and IT support, cloud migration and management, data engineering and ETL, as well as custom application development, application support and maintenance, and tier 1/2 technical support. This diverse range of services ensures that clients can effectively optimize their operational processes and enhance their overall efficiency.
What additional services does
Nearshore Contact Partners
provide?
In addition to its core offerings, Nearshore Contact Partners provides a range of supplementary services such as software engineering and product development, along with AI and data services. These additional capabilities enable the company to support clients in various technological endeavors, further enhancing their operational effectiveness and innovation.
When was
Nearshore Contact Partners
founded?
Nearshore Contact Partners was established in 2018, marking it as a relatively young player in the BPO industry. With over five years of experience, the company has quickly gained recognition for its innovative IT solutions and commitment to improving the operational capabilities of its clients.
What industry verticals does
Nearshore Contact Partners
serve?
What delivery model does
Nearshore Contact Partners
offer?
Nearshore Contact Partners employs a nearshore delivery model, which involves providing services from a neighboring country. This approach allows for closer cultural alignment and geographical proximity, facilitating better communication and collaboration with clients, particularly those based in the U.S. By utilizing this model, the company can effectively address the diverse needs of its clients while enhancing service quality and operational efficiency.
How many employees and/or seats does
Nearshore Contact Partners
have?
Can
Nearshore Contact Partners
be considered a good service provider for startups?
Nearshore Contact Partners can be a valuable service provider for startups looking to leverage advanced IT solutions. Given their expertise in IT infrastructure, cloud services, and software development, the company is well-positioned to help startups navigate the complexities of digital transformation. Their nearshore delivery model also allows for cost-effective solutions without compromising quality, making them an appealing choice for emerging businesses seeking to scale efficiently.
Can
Nearshore Contact Partners
be considered a good service provider for SMBs?
Small and medium businesses can significantly benefit from the services offered by Nearshore Contact Partners. The company's flexible service offerings and scalable solutions cater to the unique needs of SMBs, helping them optimize their operations and support growth. With a strong focus on tailored IT services and a commitment to enhancing operational capabilities, Nearshore Contact Partners is well-equipped to assist SMBs in achieving their business objectives.
Can
Nearshore Contact Partners
be considered a good service provider for enterprises?
For enterprises and large companies, Nearshore Contact Partners presents a reliable choice due to its extensive experience and comprehensive service portfolio. The company's expertise in managing complex IT challenges and its commitment to digital transformation make it a suitable partner for larger organizations seeking sophisticated solutions. Additionally, their nearshore delivery model allows for efficient resource management and collaboration, ensuring that enterprise clients receive high-quality support tailored to their specific requirements.
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