In addition to its primary offerings in audio and video content, Mwanga extends its capabilities by providing services in customer experience and contact center management, HR recruitment and payroll functions, as well as marketing operations. This diverse service portfolio enables Mwanga to support its clients comprehensively across different business needs.

Mwanga has a workforce comprising between 51 and 200 employees. This size indicates a team that is likely agile and capable of providing personalized attention to clients, while also having enough resources to handle various projects efficiently.

Mwanga presents itself as a strong partner for small and medium businesses (SMBs) looking to enhance their presence in the music industry. With its extensive range of services, including customer experience management and marketing operations, Mwanga can provide the necessary support for growth and scalability. The company's size allows it to deliver tailored solutions, which can be particularly beneficial for SMBs aiming to make a significant impact in their market.

While Mwanga excels in serving smaller businesses, its offerings may be less aligned with the complex needs of large enterprises. The company focuses on personalized and user-centric services that cater more effectively to individual clients rather than the broad, standardized solutions typically required by large organizations. Therefore, enterprises may find that Mwanga's strengths lie more in niche markets rather than comprehensive enterprise-level solutions.