MotivIT specializes in providing comprehensive managed IT services, which are bolstered by cloud solutions and business process outsourcing. Their offerings include a wide range of sub-services such as tiered technical support, multi-function service desks, and IT support, as well as advanced network monitoring and management. Additionally, they facilitate cloud migration and management, data-center operations, and cybersecurity operations, ensuring that businesses can effectively manage their IT infrastructure and maintain operational continuity.

In addition to its primary offerings, MotivIT provides a range of supplementary services in software engineering and product development. This expansion into software capabilities enhances their ability to support clients with tailored solutions that go beyond traditional IT services, helping businesses innovate and grow.

MotivIT was established in 2016, marking its inception into the competitive landscape of managed IT services. As of 2024, the company has been in operation for approximately eight years, steadily building its reputation and service offerings to meet the evolving demands of its clients.

MotivIT serves a diverse range of industries, focusing primarily on Banking & Financial Services, Insurance, Healthcare & Life Sciences, Retail & e-Commerce, Technology & SaaS, and Manufacturing & Industrial sectors. This broad industry focus allows the company to tailor its services to meet specific needs and challenges faced by clients in these fields.

MotivIT employs a hybrid delivery model, which encompasses onshore, nearshore, offshore, and a combination of these approaches. Onshore refers to services delivered within the same country, while nearshore involves service delivery from neighboring countries. Offshore services are provided from distant countries, allowing for cost-effective solutions. This flexible delivery strategy enables MotivIT to cater to diverse client needs while ensuring efficient service delivery across various regions.

MotivIT has a workforce ranging between 51 and 200 employees. This size allows for a nimble and adaptable team capable of responding effectively to client requirements, while also providing a personal touch that can be challenging for larger organizations to maintain.

MotivIT is well-suited to support small and medium-sized businesses (SMBs) due to its scalable service offerings and commitment to flexibility. With a focus on enhancing operational efficiency, the company's managed IT services can help SMBs streamline their processes and grow sustainably. Their expertise in various industries also allows them to tailor solutions that meet the unique challenges faced by smaller organizations.

MotivIT stands out as a reliable service provider for enterprises and large companies. Their recognition as one of the top 10 BPO companies in the Philippines, along with their SOC 2 Type 2 certification, underscores a commitment to high standards in data security and operational excellence. The hybrid delivery model further enhances their capability to support large-scale operations across multiple regions, ensuring that enterprises receive sophisticated and dependable IT solutions.