Mobility Tech Colombia specializes in delivering exceptional customer experience and contact center solutions, complemented by robust back-office operations. Their service offerings include inbound customer support, technical support at Tier 1 and Tier 2 levels, as well as sales chat and live demonstrations. This diverse range of services is designed to cater to the needs of high-growth companies, ensuring scalable customer interactions and operational support.

In addition to its core offerings in customer experience and contact center solutions, Mobility Tech Colombia extends its capabilities to include back-office operations. This service enhancement allows the company to manage essential business functions such as data entry, administrative tasks, and other support services, providing a comprehensive solution for clients seeking to streamline their operations.

Founded in 2018, Mobility Tech Colombia has been serving clients for about six years. Established in Barranquilla, Colombia, the company has quickly positioned itself as a key player in the BPO industry, focusing on customer experience and back-office operations to help businesses thrive.

Mobility Tech Colombia operates with a versatile global delivery model, providing both onshore and offshore services. Onshore delivery means that services are provided from within the client's country, ensuring closer communication and cultural alignment. Offshore delivery, on the other hand, involves providing services from another country, often leading to cost efficiencies. This dual approach allows the company to effectively meet diverse client needs across different regions.

Mobility Tech Colombia boasts a workforce ranging from 1,000 to 5,000 employees. This significant employee base enables the company to maintain operational efficiency while delivering high-quality services to its clients. The size of their team also supports their rapid training processes, ensuring that new team members are well-prepared to meet client expectations.

Mobility Tech Colombia is well-suited to support small and medium-sized businesses (SMBs) thanks to its scalable service offerings and commitment to operational efficiency. With a diverse range of customer support and back-office services, the company can adapt to the specific needs of SMBs, helping them to enhance customer engagement and streamline their processes. Their focus on training and maintaining high-quality standards further ensures that SMBs receive reliable support as they grow.

Mobility Tech Colombia is an excellent partner for enterprises and large companies looking for reliable outsourcing solutions. With a substantial workforce and a global delivery model, the company is equipped to handle the complexities and demands of large-scale operations. Their experience across various industries, combined with a focus on continuous improvement and quality management, makes them a strong choice for enterprises seeking sophisticated service offerings.