Mmc Infotech specializes in customer experience and contact center solutions, primarily focusing on enhancing client interactions. Their service offerings include inbound customer support, outbound telesales and retention, customer and marketing analytics, technical support (Tier 1/2), order management and fulfillment, as well as voice-of-customer analytics. The company also provides claims processing, billing and invoicing, document indexing and digitization, and data entry and data processing.

In addition to their primary focus on customer experience and contact center solutions, Mmc Infotech offers a range of other services. These include back-office operations, IT infrastructure and managed services, HR recruitment and payroll, as well as analytics and data services. This diverse portfolio allows them to address various business needs beyond customer interactions.

Established in 1990, Mmc Infotech has been in operation for over 33 years. This extensive experience underscores the company's long-standing commitment to providing quality services and operational excellence in the business process outsourcing sector.

Mmc Infotech serves clients primarily in the Banking & Financial Services and Insurance sectors. Their focus on these industries enables them to tailor their services to meet the specific needs and challenges faced by organizations within these verticals.

Mmc Infotech utilizes an offshore delivery model, which means that their services are provided from a location outside the client's country. This model allows for cost-effective solutions while maintaining high service quality. By operating remotely, Mmc Infotech can cater to a diverse range of client needs across global markets.

Mmc Infotech employs between 501 to 1,000 individuals. This size reflects a robust workforce, enabling the company to deliver comprehensive services and support to its clients effectively.