Mindy Support
AI and Data Services
Mindy Support is a global provider that provides AI and Data Services for healthcare, retail, telecommunications, and agriculture, known for its strong partnerships with Fortune 500 companies.
Size
201-500
Private
Mission
About
Mindy Support offers AI and Data Services along with Customer Experience and Contact Center and Back-Office Operations for clients in healthcare, retail, telecommunications, and agriculture. The company operates using a hybrid delivery model and supports global clients.
It is recognized for its five-star reputation, with a team of over 2,000 specialists delivering high-quality results and cost efficiency.
Services
Mindy Support provides AI and Data Services supported by Customer Experience and Contact Center and Back-Office Operations. Specific offerings include Data Annotation & Labelling, Technical Support (Tier 1/2), Email Support, and Live Chat & Messaging Support. These services cover various channels and are tailored to support client needs in data processing and customer engagement.
Capabilities
Data Annotation & Labelling
Technical Support (Tier 1/2)
Email Support
Live Chat & Messaging Support
Industries Served
The company serves clients in healthcare, retail, telecommunications, and agriculture. It has experience supporting Fortune 500 companies and major tech giants with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Mindy Support is known for its scalability and rapid project onboarding, offering clients high-quality results through a skilled workforce. Its approach includes a commitment to quality control and process optimization, which help deliver consistency at scale.
Delivery Footprint
Headquartered in Cyprus, the company operates using a hybrid delivery model. It serves clients across multiple countries, with teams working in remote environments depending on client needs.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Retail & e-Commerce
Telecommunications & Media
Clients
No items found.
What's the main service provided by
Mindy Support
?
Mindy Support specializes in providing AI and Data Services, complemented by a range of customer experience offerings. Their expertise includes Data Annotation & Labelling, Technical Support at both Tier 1 and Tier 2 levels, Email Support, and Live Chat & Messaging Support. These services are designed to meet diverse client needs in data processing and customer engagement effectively.
What additional services does
Mindy Support
provide?
In addition to its primary offerings, Mindy Support also excels in Back-Office Operations and further AI and Data Services. This extended portfolio allows them to support clients with a comprehensive suite of solutions that enhance operational efficiency and customer engagement.
When was
Mindy Support
founded?
Established in 2013, Mindy Support has been operating for over a decade. Since its inception, the company has dedicated itself to delivering high-quality services in AI and data management, becoming a notable player in the BPO sector.
What industry verticals does
Mindy Support
serve?
Mindy Support serves a variety of industries, including Healthcare & Life Sciences, Retail & e-Commerce, and Telecommunications & Media. This diverse focus allows the company to tailor its services to meet the unique demands of each sector.
What delivery model does
Mindy Support
offer?
Mindy Support utilizes a hybrid delivery model, incorporating offshore and nearshore strategies. This means they can offer services from various geographical locations, allowing for flexibility in managing client needs and optimizing cost efficiency. The combination of these delivery approaches ensures that clients benefit from both high-quality service and geographical advantages.
How many employees and/or seats does
Mindy Support
have?
Mindy Support has a workforce ranging between 201 and 500 employees. This size enables the company to maintain a balance between personalized service and the capacity to scale operations as needed.
Can
Mindy Support
be considered a good service provider for startups?
Can
Mindy Support
be considered a good service provider for SMBs?
Mindy Support is well-positioned to serve small and medium-sized businesses, thanks to its scalable service offerings and flexible delivery model. Their ability to provide tailored solutions means that SMBs can access high-quality support without the burden of extensive overhead costs, making them an attractive option for businesses looking to grow.
Can
Mindy Support
be considered a good service provider for enterprises?
Mindy Support stands out as a reliable provider for enterprises and large companies, particularly due to its experience working with Fortune 500 clients. Their robust service offerings and commitment to quality control enable them to manage complex projects effectively, ensuring that large organizations receive the sophisticated support they require.
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