
Mindy Support
AI and Data Services
Mindy Support is a global provider that offers AI and data services for technology and SaaS industries, known for its extensive multilingual support and commitment to quality.
Size
201-500
Private
Mission
To deliver high-quality results, cost-efficiency, and a headache-free process for clients.
About
Mindy Support offers AI and data services along with customer experience and contact center solutions for clients in technology, telecommunications, and healthcare. The company operates using an offshore model and supports clients across multiple global regions.
It is recognized for its high-quality results and cost-efficient processes, with a dedicated team of over 2,000 specialists ensuring seamless service delivery.
Services
Mindy Support provides AI and data services supported by customer experience and contact center solutions, as well as back-office operations. These services include email support, live chat and messaging support, and technical support, tailored to meet the diverse needs of clients across various business functions.
Capabilities
Email Support
Live Chat & Messaging Support
Technical Support (Tier 1/2)
Inbound Customer Support
Data Annotation & Labelling
Industries Served
The company serves clients in technology, telecommunications, healthcare, and e-commerce. It has experience supporting Fortune 500 companies and GAFAM clients with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Mindy Support is known for its extensive global reach and commitment to delivering high-quality results, offering clients a headache-free outsourcing process. Its approach includes empowering employees and maintaining a five-star reputation, which helps deliver consistency at scale.
Delivery Footprint
Headquartered in multiple locations worldwide, the company operates using an offshore delivery model. It serves clients across various geographies, with teams working in remote environments to ensure 24/7 service coverage.
Certifications
No items found.
Verticals
Technology & SaaS
Telecommunications & Media
Healthcare & Life Sciences
Travel Hospitality & Leisure
Clients
No items found.
What's the main service provided by
Mindy Support
?
Mindy Support specializes in providing AI and data services, complemented by robust customer experience and contact center solutions. Their offerings include email support, live chat and messaging assistance, as well as tiered technical support, all designed to cater to the diverse needs of their clients across various business functions.
What additional services does
Mindy Support
provide?
In addition to their primary focus on AI and data services, Mindy Support offers a range of additional capabilities. These include customer experience and contact center services, back-office operations, as well as sales and lead-generation services, thereby extending their support to cover various aspects of business operations.
When was
Mindy Support
founded?
Established in 2013, Mindy Support has been operating for over a decade. Since its inception, the company has focused on delivering high-quality outsourcing solutions that meet the evolving needs of businesses worldwide.
What industry verticals does
Mindy Support
serve?
Mindy Support serves a variety of industries, including Technology & SaaS, Telecommunications & Media, Travel, Hospitality & Leisure, and Healthcare & Life Sciences. Their experience across these sectors enables them to provide tailored services that align with specific industry requirements.
What delivery model does
Mindy Support
offer?
Mindy Support employs both offshore and nearshore delivery models. Offshore outsourcing involves delegating services to teams located in different countries, allowing for cost efficiency and access to a global talent pool. Nearshore outsourcing, on the other hand, refers to partnering with teams in nearby regions, facilitating easier communication and collaboration. This approach ensures that Mindy Support can deliver services to clients around the clock.
How many employees and/or seats does
Mindy Support
have?
Mindy Support employs a workforce of between 201 and 500 individuals. This size allows the company to maintain a dedicated team that can effectively meet client needs while ensuring a high standard of service delivery.
Can
Mindy Support
be considered a good service provider for startups?
Can
Mindy Support
be considered a good service provider for SMBs?
Can
Mindy Support
be considered a good service provider for enterprises?
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