Mi PA
Customer Experience and Contact Center
Mi PA (UK) Limited is a private limited company that provides customer experience and contact center services for various industries, known for its friendly and efficient service delivery.
Size
11-50
Private
Mission
To eliminate mundane tasks and allow individuals to focus on what they enjoy most.
About
Mi PA (UK) Limited offers customer experience and contact center services along with virtual PA and call answering services for clients across multiple sectors. The company operates using an onshore model and supports UK-based businesses.
It is recognized for its ease of setup and a supportive office culture, with a strong focus on efficiency and client satisfaction.
Services
Mi PA (UK) Limited provides customer experience and contact center services supported by virtual PA services and call answering solutions. These services cover inbound customer support, lead management, and appointment setting, tailored to support clients in managing their office tasks efficiently.
Capabilities
Inbound Customer Support
Lead Research & List Building
Appointment Setting
Industries Served
The company serves clients in various industries, offering general PA and call answering services applicable across multiple sectors. It has experience supporting businesses of all sizes, ensuring that services are aligned with specific client needs.
Unique Stregths
Mi PA is known for its friendly and efficient service delivery, offering clients a supportive and fun office culture. Its approach includes a commitment to operational efficiency and a focus on freeing clients from time-consuming tasks, which helps deliver consistent results at scale.
Delivery Footprint
Headquartered in Manchester, UK, the company operates using an onshore delivery model. It serves clients across the United Kingdom, with teams working from a central fulfillment office to ensure high-quality service delivery.
Certifications
No items found.
Verticals
No items found.
Clients
No items found.
What's the main service provided by
Mi PA
?
Mi PA specializes in enhancing customer experiences and operates a contact center that offers a variety of services. Their primary focus is on inbound customer support, which ensures that client inquiries are handled efficiently. Additionally, they provide lead research and list building, as well as appointment setting services. This comprehensive suite is designed to support businesses in managing their operational tasks effectively while prioritizing client satisfaction.
What additional services does
Mi PA
provide?
When was
Mi PA
founded?
Mi PA was established in 2008, marking over 15 years of experience in the customer support and contact center industry. Since its inception, the company has dedicated itself to improving operational efficiency for its clients and has built a reputation for delivering quality services.
What industry verticals does
Mi PA
serve?
What delivery model does
Mi PA
offer?
Mi PA operates on an onshore delivery model, which means that their services are provided from within the United Kingdom. This approach allows them to maintain close communication and oversight, ensuring high-quality service delivery. By utilizing a local workforce, they can better understand and respond to the specific needs of UK-based businesses.
How many employees and/or seats does
Mi PA
have?
Mi PA has a workforce comprising between 11 and 50 employees. This size allows them to maintain a close-knit team that can deliver personalized services while being agile enough to adapt to varying client needs.
Can
Mi PA
be considered a good service provider for startups?
For startups, Mi PA can be a valuable service provider due to their flexible approach and focus on customer experience. Their ability to offer essential services like inbound support and appointment setting allows new businesses to delegate time-consuming tasks, enabling them to concentrate on growth and core operations. The supportive office culture also fosters innovation and responsiveness, which are crucial for startups navigating their early stages.
Can
Mi PA
be considered a good service provider for SMBs?
Mi PA is well-suited for small and medium businesses looking for reliable support in managing customer interactions and administrative tasks. Their tailored services are designed to enhance operational efficiency without compromising on quality, making them an excellent partner for SMBs aiming to scale their operations. The company’s commitment to client satisfaction and adaptability ensures that their services can grow alongside their clients, providing essential support during periods of expansion.
Can
Mi PA
be considered a good service provider for enterprises?
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.