Matrix Business Services India Private Limited
Back-Office Operations
Matrix Business Services India Private Limited is an integrated business assurance company that provides back-office operations for Banking & Financial Services, Retail & e-Commerce, Healthcare & Life Sciences, Manufacturing & Industrial, and Non-Profit & NGOs, known for its comprehensive risk mitigation strategies.
Size
1K-5K
Private
10m-50m
Mission
About
Matrix Business Services India Private Limited offers back-office operations along with claims processing, procurement administration, and order management & fulfillment for clients in Banking & Financial Services, Retail & e-Commerce, Healthcare & Life Sciences, Manufacturing & Industrial, and Non-Profit & NGOs. The company operates using a hybrid delivery model and supports clients across India and the Arabian Peninsula.
It is recognized for its extensive network of over 70 offices and rapid service delivery, with a strong commitment to compliance and risk management.
Services
Matrix Business Services India Private Limited provides back-office operations supported by claims processing, procurement administration, and order management & fulfillment. These services cover essential operational functions and are tailored to support clients' needs in various industry segments.
Capabilities
Claims Processing
Procurement Administration
Order Management & Fulfilment
Industries Served
The company serves clients in Banking & Financial Services, Retail & e-Commerce, Healthcare & Life Sciences, Manufacturing & Industrial, and Non-Profit & NGOs. It has experience supporting enterprises with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Matrix is known for its comprehensive risk mitigation strategies, offering clients transparency and control over their business processes. Its approach includes a hybrid delivery model that combines onshore and offshore resources, ensuring efficient service delivery and operational consistency.
Delivery Footprint
Headquartered in Chennai, India, the company operates using a hybrid delivery model. It serves clients across India and has a strategic presence in Bangladesh and the Arabian Peninsula, with teams working in both remote and on-site environments depending on client needs.
Certifications
No items found.
Verticals
Banking & Financial Services
Retail & e-Commerce
Healthcare & Life Sciences
Manufacturing & Industrial
Non-Profit & NGOs
Clients
No items found.
What's the main service provided by
Matrix Business Services India Private Limited
?
Matrix Business Services India Private Limited specializes in providing back-office operations, focusing on essential tasks that support business efficiency. Their service suite includes claims processing, procurement administration, and order management & fulfillment, ensuring comprehensive support tailored to client needs across various sectors.
What additional services does
Matrix Business Services India Private Limited
provide?
In addition to their primary back-office operations, Matrix Business Services India Private Limited also excels in analytics and data services. This expanded portfolio enables them to deliver insights and support data-driven decision-making for their clients, enhancing overall business performance.
When was
Matrix Business Services India Private Limited
founded?
Matrix Business Services India Private Limited was established in 2003, marking over 20 years of experience in the BPO industry. Since its inception, the company has evolved and adapted to meet the demands of its clients, solidifying its presence in the market.
What industry verticals does
Matrix Business Services India Private Limited
serve?
The company serves a diverse range of industries including Banking & Financial Services, Retail & e-Commerce, Healthcare & Life Sciences, Manufacturing & Industrial, and Non-Profit & NGOs. This broad industry focus enables Matrix to address specific operational needs and challenges faced by clients in these sectors.
What delivery model does
Matrix Business Services India Private Limited
offer?
Matrix Business Services India Private Limited employs a hybrid delivery model that combines onshore, nearshore, offshore, and multi-shore resources. This approach allows them to offer flexible service options tailored to client preferences, ensuring efficient operations whether resources are based locally or internationally.
How many employees and/or seats does
Matrix Business Services India Private Limited
have?
Matrix Business Services India Private Limited has a workforce ranging from 1,000 to 5,000 employees. This substantial team size allows the company to handle a significant volume of work while providing the agility needed to meet varying client demands.
Can
Matrix Business Services India Private Limited
be considered a good service provider for startups?
Matrix Business Services India Private Limited can be a valuable service provider for startups, particularly those in need of robust back-office support. With a flexible hybrid delivery model and a comprehensive service offering, they can help startups streamline operations and focus on their core business activities without being bogged down by administrative tasks.
Can
Matrix Business Services India Private Limited
be considered a good service provider for SMBs?
For small and medium businesses, Matrix Business Services India Private Limited presents a solid option due to their scalable service offerings and industry experience. Their ability to provide tailored back-office solutions allows SMBs to enhance operational efficiency and adapt as they grow, making them a supportive partner in the journey of business expansion.
Can
Matrix Business Services India Private Limited
be considered a good service provider for enterprises?
Matrix Business Services India Private Limited stands out as a reliable provider for enterprises and large companies, thanks to their extensive experience and the recognition they have received, including the Emerge 50 award from NASSCOM. Their hybrid delivery model and comprehensive service portfolio enable them to cater to the sophisticated needs of large organizations, ensuring consistency and quality in service delivery.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.