Map Soluciones
IT Infrastructure and Managed Services
Map Soluciones is a nearshore outsourcing firm that provides IT infrastructure and managed services for businesses, known for its expertise in technical support and customized IT solutions.
Size
11-50
Private
Mission
To deliver cutting-edge technology solutions that enhance business operations and customer experiences.
About
Map Soluciones offers IT infrastructure and managed services along with technical support and consulting for clients in various business sectors. The company operates using a nearshore model and supports clients primarily in the U.S. market.
It is recognized for its commitment to quality and innovation, with a team of skilled professionals dedicated to enhancing business operations through tailored technology solutions.
Services
Map Soluciones provides IT infrastructure and managed services supported by technical support and consulting. These services include technical support (Tier 1/2), network monitoring and management, and application support and maintenance. Each solution is tailored to meet the specific needs of businesses, ensuring reliable IT operations and enhanced customer experiences.
Capabilities
Technical Support (Tier 1/2)
Network Monitoring & Management
Application Support & Maintenance
Industries Served
The company serves clients in various business sectors requiring IT support and infrastructure. It has experience supporting businesses with services aligned to their specific technology needs, ensuring seamless integration and operational efficiency.
Unique Stregths
Map Soluciones is known for its customer-focused approach and high-quality service delivery, offering clients customized IT solutions that drive efficiency. Its operational practices emphasize innovation and quality, which help deliver consistent results at scale.
Delivery Footprint
Headquartered in San José, Costa Rica, the company operates using a nearshore delivery model. It serves clients primarily in the U.S. market, with teams working in hybrid environments to meet diverse client needs.
Certifications
No items found.
Verticals
No items found.
Clients
Momentum Consulting
CGI
PeopleMovers
CSI
What's the main service provided by
Map Soluciones
?
Map Soluciones specializes in providing advanced IT infrastructure and managed services. Their offerings encompass technical support at various tiers, network monitoring and management, as well as application support and maintenance. Each service is customized to cater to the unique requirements of businesses, ensuring optimal IT operations and a superior customer experience.
What additional services does
Map Soluciones
provide?
When was
Map Soluciones
founded?
Established in 2011, Map Soluciones has been successfully operating for over a decade. Since its inception, the company has focused on delivering innovative technology solutions that improve business operations and enhance client satisfaction.
What industry verticals does
Map Soluciones
serve?
What delivery model does
Map Soluciones
offer?
Map Soluciones utilizes a nearshore delivery model, which means they provide services from a nearby country, in this case, Costa Rica, to clients predominantly located in the U.S. This approach allows for closer collaboration, reduced cultural barriers, and more efficient communication, facilitating a seamless service experience.
How many employees and/or seats does
Map Soluciones
have?
Map Soluciones has a workforce comprising between 11 and 50 employees, reflecting a small to medium-sized team. This size allows the company to maintain a personalized approach to service delivery while also being agile enough to adapt to client needs.
Can
Map Soluciones
be considered a good service provider for startups?
Map Soluciones can be a suitable service provider for startups, particularly those seeking reliable and scalable IT solutions without the burden of extensive overhead. Their focus on tailored services and nearshore model can provide startups with the technological support they need to establish and grow their operations effectively.
Can
Map Soluciones
be considered a good service provider for SMBs?
For small and medium businesses, Map Soluciones offers a compelling suite of services designed to enhance operational efficiency and support growth. Their customizable IT solutions and dedicated technical support can help SMBs navigate the complexities of technology, enabling them to focus on their core business objectives.
Can
Map Soluciones
be considered a good service provider for enterprises?
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