MANGO5 specializes in customer experience and contact center solutions, offering a broad array of services designed to enhance client interactions. Their primary offerings include inbound customer support and technical support at both Tier 1 and Tier 2 levels. Additionally, they provide campaign management, talent sourcing and screening, learning and development support, sales enablement content, and outbound sales development representatives for cold calling, ensuring a comprehensive approach to customer engagement and support.

In addition to their core customer experience and contact center solutions, MANGO5 offers a range of additional services, including HR recruitment and payroll management, as well as sales and lead generation services. This expanded service portfolio allows clients to streamline their operations by working with a single provider for various business needs, enhancing efficiency and effectiveness.

Established in 2005, MANGO5 has been in operation for nearly 19 years. The company has developed a solid foundation in the business process outsourcing sector, continually evolving its services to meet the dynamic needs of its clients.

MANGO5 primarily serves the Banking & Financial Services and Telecommunications & Media industries. Their expertise in these sectors enables them to deliver tailored solutions that address the unique challenges and requirements of both B2B and B2C markets.

MANGO5 operates using an offshore delivery model, which means that their services are provided from locations outside the client's home country. This approach allows MANGO5 to leverage cost efficiencies while maintaining high-quality service standards through dedicated teams that work remotely, thus ensuring effective communication and support for their international clientele.

MANGO5 employs between 201 and 500 individuals, reflecting a robust workforce that enables them to handle a variety of client needs effectively. This size allows for flexibility and the ability to scale operations according to demand, ensuring that they can provide consistent service quality across their offerings.