Mangalam Infotech
Back-Office Operations
Mangalam Information Technologies Pvt. Ltd. is a high-tech IT services provider that provides back-office operations for the healthcare and legal industries, known for its commitment to client satisfaction and service excellence.

Size

201-500
Private
50m-100m

Mission

To enable customers to succeed in an increasingly digital and fast-evolving business landscape.

About

Mangalam Information Technologies Pvt. Ltd. offers back-office operations along with legal process outsourcing, medical billing, and IT services for clients in the healthcare and legal sectors. The company operates using an offshore model and supports global clients, primarily in the USA.

It is recognized for its ISO 27001:2022 certification and a dedicated workforce of over 600 professionals, ensuring high standards of quality and data security.

Services

Mangalam Information Technologies Pvt. Ltd. provides back-office operations supported by legal process outsourcing, medical billing, and IT services. These services include claims processing, billing and invoicing, data entry, and custom application development, tailored to support the operational needs of healthcare and legal clients.

Capabilities

Legal Process Outsourcing (LPO)
Claims Processing
Billing & Invoicing
Data Entry & Data Processing
Document Indexing & Digitisation
General Ledger & Reconciliation
Accounts Payable
Accounts Receivable
Payroll Processing
Financial Planning & Analysis (FP&A)
Tax Compliance & Filing
IT Asset & Configuration Management
Custom Application Development
Mobile App Development
Web Development

Industries Served

The company serves clients in the healthcare and legal industries. It has experience supporting medical practices, hospitals, law firms, and legal departments with services aligned to industry-specific requirements and technology platforms such as Salesforce and Microsoft Dynamics 365.

Unique Stregths

Mangalam is known for its commitment to client satisfaction and operational excellence, offering clients a robust workforce of over 600 trained professionals. Its approach includes a strong focus on data security and compliance, which helps deliver consistent and reliable service at scale.

Delivery Footprint

Headquartered in India, the company operates using an offshore delivery model. It serves clients across the globe, with teams working in a remote environment to meet the diverse needs of its international clientele.

Certifications

No items found.

Verticals

Healthcare & Life Sciences
Insurance
Banking & Financial Services

Clients

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What's the main service provided by
Mangalam Infotech
?
Mangalam Infotech specializes in back-office operations, providing a comprehensive suite of services that includes legal process outsourcing, claims processing, billing and invoicing, data entry and processing, document indexing and digitization, as well as accounts payable and receivable. Their expertise also extends to payroll processing, financial planning and analysis, tax compliance and filing, alongside IT solutions such as custom application development and mobile app development. This diverse portfolio enables them to effectively support the operational needs of clients, particularly in the healthcare and legal sectors.
What additional services does
Mangalam Infotech
provide?
When was
Mangalam Infotech
founded?
Founded in the year 2000, Mangalam Infotech has been in operation for over 24 years. Since its establishment, the company has evolved to become a significant player in the BPO industry, focusing on delivering high-quality services to its clients.
What industry verticals does
Mangalam Infotech
serve?
Mangalam Infotech serves a variety of industries, with a strong focus on Healthcare & Life Sciences, Insurance, and Banking & Financial Services. This industry expertise allows the company to tailor its services to meet the specific needs and challenges faced by clients in these sectors.
What delivery model does
Mangalam Infotech
offer?
Mangalam Infotech operates using an offshore delivery model, which means that their services are provided from a location outside the client's country, typically to reduce costs and benefit from a skilled workforce. This approach allows them to efficiently meet the diverse operational needs of their international clientele while maintaining high standards of quality and data security.
How many employees and/or seats does
Mangalam Infotech
have?
Mangalam Infotech has a workforce consisting of between 201 and 500 employees. This size enables the company to maintain a balance between personalized service and the capacity to handle larger projects, ensuring they can adapt to various client needs effectively.
Can
Mangalam Infotech
be considered a good service provider for startups?
Mangalam Infotech can be a viable service provider for startups, particularly those in the healthcare and legal sectors. With a range of services that include essential back-office operations and IT support, startups can benefit from their expertise without the overhead of building these capabilities in-house. The company's commitment to data security and quality ensures that startups can rely on them as a trusted partner during their growth phase.
Can
Mangalam Infotech
be considered a good service provider for SMBs?
Mangalam Infotech is well-positioned to support small and medium-sized businesses (SMBs) looking for scalable solutions. Their extensive service offerings, combined with an offshore delivery model, provide SMBs with flexible options to grow without compromising on quality or efficiency. The company's experience in various industries allows them to tailor their services to meet the unique challenges faced by SMBs, making them a valuable partner in navigating business expansion.
Can
Mangalam Infotech
be considered a good service provider for enterprises?
For enterprises and large companies, Mangalam Infotech presents a strong option due to its robust workforce and diverse service offerings. With a focus on operational excellence and a commitment to data security, backed by their ISO 27001:2022 certification, they can cater to the complex needs of larger clients. Their offshore delivery model also ensures that enterprises can access high-quality services at competitive prices, making them a reliable choice for businesses seeking to enhance their operational efficiency.
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