Maintel UK Ltd
IT Infrastructure and Managed Services
Maintel is a communications managed services provider that provides IT infrastructure and managed services for the government and public sector, known for its commitment to delivering mission-critical solutions.
Size
1K-5K
Public
Mission
To create inspiring and empowering customer experiences and services through technology.
About
Maintel offers IT infrastructure and managed services along with customer experience and contact center solutions for clients in the government and public sector. The company operates using an onshore model and supports clients primarily within the United Kingdom.
It is recognized for its innovative technology solutions, with a strong emphasis on maintaining business continuity and adapting to dynamic environments.
Services
Maintel provides IT infrastructure and managed services supported by customer experience and contact center solutions. These services include cloud migration and management, service desk and IT support, network monitoring and management, cybersecurity operations, disaster recovery, and performance management. Each solution is tailored to support the operational needs of clients in a fast-changing digital landscape.
Capabilities
Cloud Migration & Management
Service Desk & IT Support
Network Monitoring & Management
Cybersecurity Operations (SOC)
Disaster Recovery & Backup
Performance Management & SLA Reporting
Industries Served
The company serves clients in the government and public sector. It has experience supporting public sector organizations with services aligned to specific requirements and technology platforms necessary for mission-critical communications.
Unique Stregths
Maintel is known for its expertise in managing complex network infrastructures and delivering reliable, secure solutions. Its approach includes direct consultation, deployment, and management of communication services, which help deliver consistency and adaptability at scale.
Delivery Footprint
Headquartered in London, the company operates using an onshore delivery model. It serves clients primarily within the United Kingdom, with teams working on-site to ensure localized support and service reliability.
Certifications
No items found.
Verticals
Government & Public Sector
Clients
British Gas
What's the main service provided by
Maintel UK Ltd
?
Maintel UK Ltd specializes in IT infrastructure and managed services, with a strong focus on enhancing customer experience and contact center solutions. Their offerings encompass a wide range of services including cloud migration and management, comprehensive IT support through service desks, network monitoring, and management, as well as cybersecurity operations. Additionally, they provide disaster recovery solutions and performance management, ensuring that clients' operational needs are met effectively in an ever-evolving digital environment.
What additional services does
Maintel UK Ltd
provide?
In addition to its primary offerings, Maintel UK Ltd provides a variety of additional services including customer experience solutions and contact center capabilities. These extended services are designed to enhance client interactions and streamline communications, further supporting their operational objectives.
When was
Maintel UK Ltd
founded?
Established in 1991, Maintel UK Ltd has been in operation for over 32 years. Since its inception, the company has developed a robust portfolio of services tailored to the needs of its clients, primarily in the government and public sector, harnessing technology to deliver exceptional customer experiences and reliable support.
What industry verticals does
Maintel UK Ltd
serve?
Maintel UK Ltd serves clients primarily in the Government & Public Sector. This focus allows them to tailor their services and technology solutions to meet the unique requirements and challenges faced by public sector organizations, ensuring that critical communications and operations are efficiently supported.
What delivery model does
Maintel UK Ltd
offer?
Maintel UK Ltd employs an onshore delivery model, meaning that their services are provided from within the client's country, specifically the United Kingdom. This approach ensures localized support and enhances service reliability, as teams are positioned to be responsive to client needs and challenges in real-time.
How many employees and/or seats does
Maintel UK Ltd
have?
Maintel UK Ltd has a workforce ranging between 1,000 to 5,000 employees. This substantial team size allows the company to effectively manage large-scale projects and provide dedicated support to its clients, ensuring that they can meet diverse operational demands.
Can
Maintel UK Ltd
be considered a good service provider for startups?
Can
Maintel UK Ltd
be considered a good service provider for SMBs?
Can
Maintel UK Ltd
be considered a good service provider for enterprises?
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.