Livexchange Corporation specializes in delivering customer experience and contact center solutions, emphasizing a gig-based workforce management approach. Their offerings are designed to enhance operational efficiency for businesses of all sizes, allowing clients to access flexible, on-demand talent tailored to their customer service requirements.

In addition to their primary focus on customer experience and contact center solutions, Livexchange Corporation extends its service portfolio to include software engineering and product development, as well as back-office operations. This diversified offering allows them to support a wider range of business needs and improve overall operational efficiencies for their clients.

Founded in 2002, Livexchange Corporation has been in operation for over 21 years. Since its establishment, the company has evolved to provide innovative customer experience solutions and has adapted to the changing landscape of workforce management and customer service.

Livexchange Corporation operates using a work-from-home delivery model, which allows them to leverage remote teams effectively. This approach not only enhances flexibility for their workforce but also provides businesses with scalable solutions tailored to various geographic needs. The remote nature of their services means they can tap into a diverse talent pool, ensuring that they meet the specific demands of their clients.

Currently, Livexchange Corporation employs between 51 and 200 individuals. This workforce size enables the company to maintain a balance between personalized service and operational efficiency, allowing them to cater to the varying needs of their clients.

Livexchange Corporation is well-suited for small and medium businesses, as it provides scalable solutions tailored to the specific needs of these organizations. Their experience in delivering customer service capabilities through a remote workforce enables SMBs to enhance their customer interactions while maintaining cost-effectiveness. The company’s diverse service portfolio further supports growth and operational efficiency, making it an attractive partner for SMBs aiming to improve their customer experience.

While Livexchange Corporation primarily serves SMBs, its technological capabilities and flexible staffing solutions can also benefit larger enterprises. The company's emphasis on a remote workforce allows it to adapt to the complex demands of larger organizations, potentially improving operational efficiencies and service delivery. However, enterprises may seek providers with extensive certifications and a proven track record in large-scale implementations, which should be considered when evaluating Livexchange as a service partner.