Liveware
Back-Office Operations
Liveware Labs is a technology company that provides back-office operations for various industries, known for its advanced AI-driven software solutions that optimize business processes.
Size
201-500
Private
Mission
To empower businesses by transforming complex data into actionable intelligence through innovative AI technologies.
About
Liveware Labs offers back-office operations along with payroll processing, employee helpdesk, benefits administration, and learning & development support for clients in various industries. The company operates using an offshore model and supports businesses worldwide.
It is recognized for its customer-centric approach, with a focus on collaboration and tailored solutions that drive measurable results.
Services
Liveware Labs provides back-office operations supported by payroll processing, employee helpdesk, benefits administration, and learning & development support. These services cover routine and low-value tasks, tailored to support clients' operational efficiency and cost savings.
Capabilities
Payroll Processing
Employee Helpdesk
Benefits Administration
Learning & Development Support
Industries Served
The company serves clients in various industries. It has experience supporting businesses with services aligned to diverse operational needs, ensuring that solutions are customized to meet specific challenges.
Unique Stregths
Liveware Labs is known for its advanced AI-driven software solutions, offering clients the ability to automate routine tasks and gain data-driven insights. Its approach includes a strong emphasis on collaboration with clients to ensure tailored solutions that drive long-term value.
Delivery Footprint
Headquartered in the Philippines, the company operates using an offshore delivery model. It serves clients across the globe, with teams managing business processes remotely to provide cost-effective solutions while maintaining client control over operations.
Certifications
No items found.
Verticals
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Clients
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What's the main service provided by
Liveware
?
Liveware specializes in back-office operations, providing essential support to businesses through a range of services. Their offerings include payroll processing, employee helpdesk services, benefits administration, and support for learning and development. This comprehensive suite of solutions is designed to enhance operational efficiency and help clients manage routine tasks effectively, allowing them to focus on core business activities.
What additional services does
Liveware
provide?
When was
Liveware
founded?
Liveware was established in 2018, marking its entry into the BPO industry. As of 2024, the company has been in operation for about six years, during which it has developed a strong reputation for delivering innovative solutions powered by advanced AI technologies.
What industry verticals does
Liveware
serve?
What delivery model does
Liveware
offer?
Liveware employs an offshore delivery model, meaning that their services are provided from a location outside of the client's country. This approach allows them to leverage cost-effective solutions while ensuring that businesses maintain control over their operations. By utilizing remote teams, Liveware can efficiently manage client needs across the globe.
How many employees and/or seats does
Liveware
have?
Liveware has a workforce comprising between 201 and 500 employees. This size allows the company to be agile and responsive to client needs while maintaining the capability to deliver a robust range of services across various industries.
Can
Liveware
be considered a good service provider for startups?
For startups, Liveware can be a valuable service provider, particularly due to its focus on back-office operations that can alleviate the burden of administrative tasks. Their tailored solutions and advanced AI technologies enable startups to streamline their processes, allowing them to concentrate on growth and innovation. However, startups should consider their specific needs and budgetary constraints when engaging with a mid-sized provider like Liveware.
Can
Liveware
be considered a good service provider for SMBs?
Liveware is well-suited for small and medium businesses, offering scalable solutions that adapt to their evolving needs. With a strong emphasis on operational efficiency and cost savings, smaller organizations can benefit from the comprehensive suite of services provided. The company's customer-centric approach ensures that SMBs receive tailored support, fostering growth and helping them navigate operational challenges effectively.
Can
Liveware
be considered a good service provider for enterprises?
While Liveware offers a range of services that could be appealing to enterprises, its scale and offerings might be more finely tuned to the needs of small and medium businesses. Larger companies may seek providers with extensive certifications and a broader range of sophisticated offerings. However, Liveware's emphasis on collaboration and tailored solutions can still provide valuable insights and operational support for enterprises looking to optimize their back-office functions.
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