Level Virtual Specialists Recruitment
Customer Experience and Contact Center
Level Virtual Assistants is a BPO provider that offers customer experience and contact center services for various industries, known for its structured recruitment process and focus on virtual collaboration.
Size
51-200
Private
Mission
To provide home-based job opportunities and a platform for individuals to thrive in a virtual environment.
About
Level Virtual Assistants offers customer experience and contact center services along with back-office operations and IT infrastructure support for clients in technology, e-commerce, telecommunications, healthcare, and finance. The company operates using an offshore delivery model and supports international clients seeking cost-effective solutions.
It is recognized for its comprehensive recruitment process, ensuring a strong match between virtual specialists and client needs, with a focus on system compatibility and personal fit.
Services
Capabilities
Inbound Customer Support
Outbound Telesales & Retention
Technical Support (Tier 1/2)
Data Entry & Data Processing
Document Indexing & Digitisation
Industries Served
Unique Stregths
Delivery Footprint
Certifications
ISO 9001:2015
Verticals
Technology & SaaS
Retail & e-Commerce
Telecommunications & Media
Healthcare & Life Sciences
Banking & Financial Services
Gaming & Entertainment
Clients
No items found.
What's the main service provided by
Level Virtual Specialists Recruitment
?
Level Virtual Specialists Recruitment specializes in delivering exceptional customer experience and contact center solutions. Their offerings encompass a range of services, including inbound customer support, outbound telesales and retention, technical support at both Tier 1 and Tier 2 levels, as well as data entry and data processing. This diverse service portfolio is designed to meet the unique needs of clients, ensuring effective virtual collaboration and support.
What additional services does
Level Virtual Specialists Recruitment
provide?
In addition to their primary focus on customer experience and contact center services, Level Virtual Specialists Recruitment also provides back-office operations and knowledge and research services. This expanded service capability allows them to support clients with a wider range of operational needs, enhancing overall efficiency and effectiveness.
When was
Level Virtual Specialists Recruitment
founded?
Level Virtual Specialists Recruitment was established in 2018, marking its entry into the competitive BPO sector. As of 2024, the company has been operating for six years, during which it has developed a strong reputation for providing quality virtual assistance and support services.
What industry verticals does
Level Virtual Specialists Recruitment
serve?
The company serves a variety of industries, focusing on sectors such as Technology & SaaS, Retail & e-Commerce, Telecommunications & Media, Healthcare & Life Sciences, Banking & Financial Services, as well as Gaming & Entertainment. This broad industry engagement allows them to tailor their services to meet specific client needs effectively.
What delivery model does
Level Virtual Specialists Recruitment
offer?
Level Virtual Specialists Recruitment operates using an offshore delivery model, which means they provide services from a location outside the clients' country, leveraging cost-effective solutions. This model enables them to maintain a flexible workforce while ensuring high-quality support tailored to diverse international clientele.
How many employees and/or seats does
Level Virtual Specialists Recruitment
have?
Level Virtual Specialists Recruitment has a workforce comprising between 51 and 200 employees. This size positions the company well to manage various client demands while maintaining a personal touch in their service delivery.
Can
Level Virtual Specialists Recruitment
be considered a good service provider for startups?
Can
Level Virtual Specialists Recruitment
be considered a good service provider for SMBs?
Can
Level Virtual Specialists Recruitment
be considered a good service provider for enterprises?
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