Lean Staffing Solutions
Back-Office Operations
LEA Group is a global engineering firm that provides back-office operations for logistics, technology, and general business services, known for its commitment to community improvement and employee ownership.
Size
5K-10K
Private
100m-1b
Mission
To connect and improve communities through engineering and infrastructure projects.
About
LEA Group offers back-office operations along with customer experience and contact center services for clients in logistics, technology, and general business sectors. The company operates using a nearshore and offshore model and supports clients across 50 countries.
It is recognized for its over 70 years of industry experience, with a strong focus on community connection and improvement through engineering projects.
Services
LEA Group provides back-office operations supported by customer experience and contact center services. These services cover various channels and are tailored to support client needs in logistics, technology, and general business functions.
Capabilities
Customer & Marketing Analytics
Recruitment Process Outsourcing (RPO)
Talent Sourcing & Screening
UI/UX Design
DevOps & CI/CD
Campaign Management
Content Creation & Localisation
Lead Research & List Building
Industries Served
The company serves clients in logistics, technology, and general business services. It has experience supporting diverse industries with services aligned to specific requirements and technology platforms.
Unique Stregths
LEA Group is known for its entrepreneurial spirit and employee ownership, offering clients a commitment to excellence in service delivery. Its approach includes fostering long-term client relationships, which helps deliver consistency and quality at scale.
Delivery Footprint
Headquartered in Canada, the company operates using a nearshore and offshore delivery model. It serves clients across 50 countries, with teams working in remote environments depending on client needs.
Certifications
No items found.
Verticals
Technology & SaaS
Logistics Transport & Supply-Chain
Clients
No items found.
What's the main service provided by
Lean Staffing Solutions
?
Lean Staffing Solutions specializes in back-office operations, providing a comprehensive suite of services that includes customer experience management and contact center solutions. In addition to their primary offerings, they also excel in various sub-services such as recruitment process outsourcing (RPO), talent sourcing and screening, UI/UX design, DevOps and CI/CD, campaign management, content creation and localization, as well as lead research and list building. This diverse service portfolio enables them to effectively support clients across different sectors.
What additional services does
Lean Staffing Solutions
provide?
When was
Lean Staffing Solutions
founded?
Lean Staffing Solutions was established in 2012, marking over a decade of dedicated service in the business process outsourcing sector as of 2024. Since its inception, the company has built a reputation for excellence in providing back-office operations and customer experience services.
What industry verticals does
Lean Staffing Solutions
serve?
Lean Staffing Solutions serves various industries, focusing primarily on Technology & SaaS, Logistics, and Transport & Supply-Chain. This broad industry focus allows the company to tailor its services to meet the specific needs of clients across different sectors.
What delivery model does
Lean Staffing Solutions
offer?
Lean Staffing Solutions employs both nearshore and offshore delivery models to optimize service delivery for its clients. Nearshore refers to outsourcing services to neighboring countries, facilitating easier communication and collaboration, while offshore involves delegating tasks to teams in distant countries. This dual approach enables the company to leverage global talent while maintaining cost efficiency and flexibility in operations.
How many employees and/or seats does
Lean Staffing Solutions
have?
Lean Staffing Solutions currently employs between 5,000 and 10,000 individuals, reflecting a robust workforce that supports a wide array of client needs. This significant employee base enables the company to scale its services effectively and maintain high standards of service delivery.
Can
Lean Staffing Solutions
be considered a good service provider for startups?
Lean Staffing Solutions can be a beneficial service provider for startups, particularly those in technology and logistics sectors. With a diverse range of services that include customer experience management and recruitment process outsourcing, startups can leverage their expertise to build efficient operations. Additionally, the company's flexibility in delivery models allows startups to adapt their needs as they grow, making Lean Staffing Solutions a strong partner during their formative stages.
Can
Lean Staffing Solutions
be considered a good service provider for SMBs?
For small and medium-sized businesses (SMBs), Lean Staffing Solutions presents a compelling option due to its scalability and comprehensive service offerings. The company's experience in various industries, coupled with its commitment to fostering long-term client relationships, enables SMBs to access high-quality support tailored to their evolving needs. Lean Staffing Solutions can help SMBs enhance operational efficiency and focus on core business functions, driving growth and expansion.
Can
Lean Staffing Solutions
be considered a good service provider for enterprises?
Lean Staffing Solutions is well-equipped to serve enterprises and large companies, offering robust and sophisticated service offerings that cater to complex operational needs. With a sizable workforce and extensive industry experience, the company ensures reliability and consistency in service delivery. Their dual delivery models further enhance their ability to manage large-scale projects effectively, making them a valuable partner for enterprises seeking to optimize their back-office operations.
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