Lean Solutions Group specializes in delivering back-office operations, complemented by customer experience and contact center services. Their offerings encompass essential functions such as order management and fulfillment, billing and invoicing, talent sourcing and screening, onboarding administration, and payroll processing. Additionally, they provide campaign management, content creation and localization, social media management, UI/UX design, and DevOps and CI/CD services, ensuring comprehensive support for various business needs.

In addition to its primary focus on back-office operations, Lean Solutions Group offers a variety of supplementary services. These include HR recruitment and payroll, software engineering and product development, and marketing operations, thereby enhancing their capability to support clients with a comprehensive suite of business solutions.

Lean Solutions Group was established in 1984, marking its presence in the industry for over 39 years. Since its inception, the company has evolved to meet the changing demands of the market and has developed a robust portfolio of services aimed at enhancing business operations.

Lean Solutions Group serves a diverse range of industries, focusing primarily on logistics, transport and supply-chain, technology and SaaS, as well as non-profit and NGOs. This broad industry engagement allows them to tailor their services to the specific needs of their clients across different sectors.

Lean Solutions Group employs both nearshore and offshore delivery models to provide its services. Nearshore delivery refers to providing services from a nearby country, which allows for better cultural alignment and time zone synchronization with clients. Offshore delivery involves leveraging teams located in different countries to manage operations efficiently, ensuring that clients receive timely support while benefiting from cost efficiencies.

Lean Solutions Group boasts a sizable workforce, employing between 5,000 to 10,000 individuals. This significant employee base allows the company to maintain operational efficiency and scalability in its service delivery, catering to the diverse needs of its clients.

Lean Solutions Group is well-positioned to support small and medium-sized businesses (SMBs) due to its scalable service model and diverse capabilities. With a workforce that can adapt to the varying demands of SMBs, they provide flexible solutions that can grow alongside their clients, ensuring that these businesses receive the necessary support to thrive in competitive markets.

Lean Solutions Group is an excellent choice for enterprises and large companies, given its capacity to manage extensive operations and its sophisticated range of services. The company’s nearshore delivery model, coupled with its experience in serving large clients in logistics and technology, positions it as a reliable partner capable of meeting complex business needs and delivering consistent results.