Le Bon Call
Customer Experience and Contact Center
Lebon is a French BPO company that provides customer experience and contact center services for various industries, known for its commitment to eco-friendly and sustainable practices.
Size
51-200
Private
Mission
To create eco-friendly toothpaste using natural ingredients, emphasizing sustainability and health-conscious oral care.
About
Lebon offers customer experience and contact center services along with sales and lead-generation services for clients in diverse industries. The company operates using an onshore model and supports businesses seeking sustainable solutions.
It is recognized for its focus on natural ingredients and eco-friendly practices, with a mission to reduce the environmental impact of traditional oral care products.
Services
Lebon provides customer experience and contact center services, supported by sales and lead-generation services. These services include outbound telesales, inbound customer support, social media customer care, lead research, and appointment setting. Each solution is tailored to support clients' needs for effective communication and relationship management.
Capabilities
Outbound Telesales & Retention
Inbound Customer Support
Social Media Customer Care
Lead Research & List Building
Appointment Setting
Industries Served
The company serves clients in various industries, appealing to environmentally conscious businesses that prioritize sustainability. It has experience supporting clients looking for natural and effective oral health solutions, aligning its services with industry-specific requirements.
Unique Stregths
Lebon is known for its commitment to eco-friendly practices and natural formulations, offering clients a greener alternative in oral hygiene. Its approach includes using sustainable ingredients and maintaining high standards of product effectiveness, which helps deliver consistent quality.
Delivery Footprint
Headquartered in France, the company operates using an onshore delivery model. It serves clients across Europe, with teams dedicated to providing personalized and flexible solutions tailored to client needs.
Certifications
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Verticals
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Clients
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What's the main service provided by
Le Bon Call
?
Le Bon Call specializes in delivering customer experience and contact center solutions, with a robust focus on enhancing client communication. Their offerings encompass outbound telesales and retention strategies, inbound customer support, and social media customer care. Additionally, they provide lead research, list building, and appointment setting services, ensuring a comprehensive approach to client needs across various industries.
What additional services does
Le Bon Call
provide?
When was
Le Bon Call
founded?
Founded in 2016, Le Bon Call has been in operation for approximately eight years. Since its establishment, the company has developed a strong presence in the customer experience and contact center industry, focusing on providing eco-friendly and sustainable solutions.
What industry verticals does
Le Bon Call
serve?
What delivery model does
Le Bon Call
offer?
Le Bon Call operates on an onshore delivery model, which means that their services are provided from within the same country as their clients. This approach facilitates seamless communication and collaboration, ensuring that clients receive personalized and efficient service tailored to their specific requirements.
How many employees and/or seats does
Le Bon Call
have?
Le Bon Call employs between 51 and 200 professionals, positioning itself as a mid-sized company. This workforce size allows them to maintain a balance of personalized service and scalability, enabling them to effectively meet the diverse needs of their clients.
Can
Le Bon Call
be considered a good service provider for startups?
Le Bon Call can be a beneficial service provider for startups, particularly those in the eco-conscious sector. With their focus on customer experience and sustainable practices, startups seeking to establish a reputation based on environmental responsibility may find valuable support. Their range of services, including lead generation and customer engagement, can help new businesses build a strong customer base.
Can
Le Bon Call
be considered a good service provider for SMBs?
Le Bon Call is well-suited for small and medium businesses (SMBs) looking for flexible and scalable customer service solutions. Their mid-sized workforce allows for tailored support while ensuring that SMBs receive the attention and resources needed to grow. The company’s commitment to eco-friendly practices aligns with the values of many SMBs, making them an appealing partner for those prioritizing sustainability.
Can
Le Bon Call
be considered a good service provider for enterprises?
While Le Bon Call primarily focuses on serving mid-sized businesses and startups, their expertise in customer experience and contact center services can also be advantageous for larger enterprises. Their onshore delivery model ensures reliability and effective communication, which can be critical for larger clients looking for consistent service quality. However, enterprises with extensive and complex needs may want to evaluate additional providers for comprehensive support.
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