Konexions Backoffice Services Pvt Ltd
Back-Office Operations
Konexions Backoffice Services Pvt Ltd is a leading outsourcing firm that provides business process outsourcing for banking, financial services, and telecommunications, known for its comprehensive service offerings and operational efficiency.

Size

over-10K
Private
50m-100m

Mission

About

Konexions Backoffice Services Pvt Ltd offers business process outsourcing along with HR services, data management, and contact center solutions for clients in banking, financial services, telecommunications, and retail. The company operates using an onshore model and supports enterprises across India.

It is recognized for its commitment to high-quality service delivery, with a dedicated workforce that enhances operational efficiency and client success.

Services

Konexions Backoffice Services Pvt Ltd provides business process outsourcing supported by HR consultancy, data management, and contact center services. These services cover various operational needs, including customer engagement, payroll management, and analytics, tailored to support clients' business functions effectively.

Capabilities

Data Entry & Data Processing
Procurement Administration
Employee Helpdesk
Recruitment Process Outsourcing (RPO)
Payroll Processing
Benefits Administration
Learning & Development Support
Quality Assurance & Monitoring
Sales Enablement Content
Market & Competitive Intelligence
Customer & Marketing Analytics
Claims Processing

Industries Served

The company serves clients in banking, financial services, telecommunications, insurance, and retail. It has experience supporting enterprises with services aligned to industry-specific requirements, ensuring compliance and efficiency in operations.

Unique Stregths

Konexions is known for its comprehensive service offerings and operational efficiency, offering clients innovative solutions that enhance their business processes. Its approach includes dedicated support teams and a focus on continuous improvement, which help deliver consistent results at scale.

Delivery Footprint

Headquartered in New Delhi, India, the company operates using an onshore delivery model. It serves clients across various regions in India, with teams working in hybrid environments depending on client needs.

Certifications

SDVOSB
ISO 9001:2015
Women-Owned Business

Verticals

Banking & Financial Services
Insurance
Telecommunications & Media
Retail & e-Commerce

Clients

No items found.
What's the main service provided by
Konexions Backoffice Services Pvt Ltd
?
Konexions Backoffice Services Pvt Ltd specializes in business process outsourcing, focusing primarily on back-office operations. Their extensive service portfolio includes data entry and processing, procurement administration, employee helpdesk support, recruitment process outsourcing, payroll processing, benefits administration, as well as learning and development support. Additionally, they provide quality assurance and monitoring, sales enablement content, market and competitive intelligence, customer and marketing analytics, and claims processing, ensuring comprehensive support for various business functions.
What additional services does
Konexions Backoffice Services Pvt Ltd
provide?
When was
Konexions Backoffice Services Pvt Ltd
founded?
Founded in 2007, Konexions Backoffice Services Pvt Ltd has been in operation for 17 years as of 2024. The company has established itself in the business process outsourcing landscape, demonstrating a commitment to evolving its services to meet the needs of its clients.
What industry verticals does
Konexions Backoffice Services Pvt Ltd
serve?
Konexions Backoffice Services Pvt Ltd operates across multiple industries, specifically focusing on Banking & Financial Services, Insurance, Telecommunications & Media, and Retail & e-Commerce. This diverse industry expertise allows the company to tailor its services to meet the unique requirements and compliance standards of each sector.
What delivery model does
Konexions Backoffice Services Pvt Ltd
offer?
Konexions Backoffice Services Pvt Ltd employs an onshore delivery model, which means that their services are provided from within the same country as their clients, in this case, India. This approach allows for closer communication and collaboration, ensuring that clients receive timely and effective support tailored to their specific business needs.
How many employees and/or seats does
Konexions Backoffice Services Pvt Ltd
have?
The company boasts a workforce of over 10,000 employees, reflecting its capacity to handle large-scale operations and diverse client demands. This extensive team enables Konexions to deliver high-quality services consistently and maintain operational efficiency across its various offerings.
Can
Konexions Backoffice Services Pvt Ltd
be considered a good service provider for startups?
While Konexions Backoffice Services Pvt Ltd has a robust service portfolio and significant workforce, startups may find that the scale of operations and service complexity might not align perfectly with their initial needs. Startups often require agility and flexibility, and while Konexions can provide quality support, their established structure may be better suited for more mature businesses looking for comprehensive outsourcing solutions.
Can
Konexions Backoffice Services Pvt Ltd
be considered a good service provider for SMBs?
Konexions Backoffice Services Pvt Ltd is well-positioned to support small and medium businesses (SMBs) with its extensive range of services and dedicated approach to operational efficiency. Their ability to scale operations and provide tailored support makes them a valuable partner for SMBs aiming for growth, particularly in areas such as payroll processing, recruitment, and data management.
Can
Konexions Backoffice Services Pvt Ltd
be considered a good service provider for enterprises?
Given its substantial workforce, comprehensive service offerings, and relevant certifications, Konexions Backoffice Services Pvt Ltd is an excellent provider for enterprises and large companies. Their focus on operational efficiency and commitment to high-quality service delivery ensures that complex business needs are met reliably, making them a strong partner for organizations requiring sophisticated and scalable outsourcing solutions.
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