KODA Bots
AI and Data Services
KODA Bots is a specialized AI communications company that provides intelligent chatbot solutions for businesses of all sizes, known for its human-like conversational abilities and real-time customer engagement.
Size
11-50
Private
Mission
About
KODA Bots offers AI and Data Services along with Customer Experience and Contact Center solutions for clients in general business automation. The company operates using a hybrid delivery model and supports businesses of all sizes aiming to enhance customer interactions.
It is recognized for its user-friendly chatbot design interface, with multilingual capabilities and comprehensive analytics to optimize customer engagement.
Services
KODA Bots provides AI and Data Services supported by Customer Experience and Contact Center solutions and specific offerings such as Automation & RPA Enablement and Live Chat & Messaging Support. These services cover both internal business processes and external customer interactions, tailored to support businesses looking to enhance their customer service and engagement strategies.
Capabilities
Automation & RPA Enablement
Customer & Marketing Analytics
CX Consulting & Journey Mapping
Live Chat & Messaging Support
Industries Served
The company serves clients in general business automation. It has experience supporting businesses of all sizes with services aligned to industry-specific requirements, focusing on enhancing customer interactions through advanced technology.
Unique Stregths
KODA Bots is known for its intelligent chatbots that deliver human-like conversational abilities, offering clients a scalable solution for customer engagement. Its approach includes a user-friendly interface for designing conversation flows and robust analytics to continuously improve service quality.
Delivery Footprint
Headquartered in Wroclaw, Poland, the company operates using a hybrid delivery model. It serves clients across various regions, with teams working in flexible environments to meet diverse client needs.
Certifications
No items found.
Verticals
No items found.
Clients
No items found.
What's the main service provided by
KODA Bots
?
KODA Bots specializes in providing AI and Data Services, focusing on enhancing customer interactions and optimizing business processes. Their offerings include Automation & RPA Enablement, Customer & Marketing Analytics, CX Consulting & Journey Mapping, along with Live Chat & Messaging Support. This diverse range of services is designed to support businesses as they implement advanced technology solutions for improved customer engagement and operational efficiency.
What additional services does
KODA Bots
provide?
In addition to its primary focus on AI and Data Services, KODA Bots also provides a variety of other services, including Customer Experience and Contact Center solutions, as well as Back-Office Operations. These complementary offerings enhance their ability to support businesses in both customer-facing and internal processes, ensuring a comprehensive approach to business automation.
When was
KODA Bots
founded?
KODA Bots was established in 2017, making it a company with approximately seven years of experience in the industry. Since its inception, KODA Bots has focused on delivering innovative solutions in AI and data services, positioning itself as a key player in the business process outsourcing sector.
What industry verticals does
KODA Bots
serve?
What delivery model does
KODA Bots
offer?
KODA Bots employs a hybrid delivery model, which combines onshore, nearshore, and offshore resources to fulfill client needs. This approach allows the company to leverage a diverse talent pool while maintaining flexibility in resource allocation. By utilizing a multi-shore strategy, KODA Bots can optimize service delivery and enhance responsiveness to client requirements across different regions.
How many employees and/or seats does
KODA Bots
have?
KODA Bots operates with a workforce size ranging from 11 to 50 employees. This compact team structure allows for agility and personalized service, enabling the company to respond effectively to the specific needs of its clients while maintaining high-quality standards.
Can
KODA Bots
be considered a good service provider for startups?
KODA Bots can be a suitable service provider for startups, particularly those looking to enhance customer interactions through technology. With a focus on AI-driven solutions and a flexible delivery model, the company can cater to the unique needs of emerging businesses. Startups seeking to leverage advanced analytics and automation to streamline operations will find KODA Bots' offerings valuable as they establish their market presence.
Can
KODA Bots
be considered a good service provider for SMBs?
For small and medium-sized businesses, KODA Bots presents a compelling option. Their scalable services, ranging from customer experience solutions to back-office support, are well-suited for SMBs aiming to improve efficiency and customer engagement. The company's experience in serving various business sizes further underscores its capability to provide tailored support that fosters growth and adaptability.
Can
KODA Bots
be considered a good service provider for enterprises?
KODA Bots is positioned to support enterprises and large companies, particularly those in need of sophisticated AI and data-driven solutions. With a hybrid delivery model and a focus on customer experience enhancements, the company can manage complex operational requirements and support large-scale implementations. Enterprises looking for reliable partners to drive automation and improve engagement can benefit from KODA Bots' extensive service portfolio.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.