Knowledge BPO employs between 201 and 500 individuals, positioning itself as a mid-sized company within the business process outsourcing sector. This workforce size allows Knowledge BPO to maintain a balance between personalized service and operational efficiency, catering to a diverse clientele with varying needs.

For small and medium businesses, Knowledge BPO offers a compelling service portfolio that emphasizes growth support and adaptability. Their mid-sized employee base allows for a more personalized approach, ensuring that SMBs receive the attention they need while also benefiting from the efficiency of a larger organization. The company’s ability to scale its services in response to the evolving needs of clients makes it an excellent partner for SMBs aiming to expand their market presence.

While Knowledge BPO is primarily positioned as a mid-sized provider, it does possess the capabilities to serve larger enterprises effectively. The company’s operational structure and service delivery models can accommodate the complexities of enterprise-level requirements. However, potential clients should consider whether the scale and sophistication of Knowledge BPO's offerings align with their specific needs, as larger enterprises often seek providers with extensive certifications and expansive resources.