כל יכול
Customer Experience and Contact Center
Call Yachol is a pioneering social business that provides customer experience and contact center services for diverse clients, known for its unique workforce primarily composed of individuals with disabilities.
Size
1-10
Private
Mission
To redefine employment realities for people with disabilities by providing a supportive and empowering workplace.
About
Call Yachol offers customer experience and contact center services along with inbound customer support and technical support for clients in various sectors. The company operates using an onshore model and supports local municipalities and businesses in Israel.
It is recognized for its commitment to social inclusion, employing over 200 individuals with disabilities and demonstrating that productivity is not limited by physical or mental challenges.
Services
Call Yachol provides customer experience and contact center services supported by inbound customer support and technical support. These services cover various channels and are tailored to support client needs in customer engagement and satisfaction.
Capabilities
Inbound Customer Support
Technical Support (Tier 1/2)
Data Entry & Data Processing
Industries Served
The company serves clients in diverse sectors, including municipal services and corporate customer support. It has experience supporting local governments and businesses with services aligned to community engagement and social responsibility.
Unique Stregths
Call Yachol is known for its unique workforce model, offering clients a diverse and inclusive team that enhances customer interactions. Its approach includes a supportive workplace culture that fosters high productivity and employee satisfaction, ensuring consistent service delivery.
Delivery Footprint
Headquartered in Rishon Lezion, the company operates using an onshore delivery model. It serves clients across Israel, with plans for expansion into major cities like Tel Aviv and Jerusalem.
Certifications
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Verticals
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Clients
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What's the main service provided by
כל יכול
?
Call Yachol specializes in customer experience and contact center services, offering a comprehensive suite of solutions designed to enhance client interactions. They excel in inbound customer support and technical assistance, which are structured to meet the specific needs of various sectors, ensuring high levels of customer satisfaction and engagement.
What additional services does
כל יכול
provide?
In addition to their core offerings in customer experience and contact center services, Call Yachol also provides essential services in finance and accounting, as well as HR recruitment and payroll. This diverse portfolio allows them to meet a variety of client needs, showcasing their versatility and capability in supporting different business functions.
When was
כל יכול
founded?
Established in 2008, Call Yachol has been operating for over 15 years. Since its inception, the company has dedicated itself to redefining employment opportunities for individuals with disabilities, creating a supportive environment that fosters both personal and professional growth.
What industry verticals does
כל יכול
serve?
What delivery model does
כל יכול
offer?
Call Yachol utilizes an onshore delivery model, which means that their services are provided from within the country, ensuring that clients receive support from local teams. This approach allows for greater cultural understanding and responsiveness to client needs, enhancing the overall effectiveness of their service delivery.
How many employees and/or seats does
כל יכול
have?
Call Yachol has a small workforce, consisting of between 1 to 10 employees. This size allows for a close-knit team environment, promoting collaboration and a strong sense of community, which aligns with their mission of social inclusion and support for individuals with disabilities.
Can
כל יכול
be considered a good service provider for startups?
For startups, Call Yachol presents a suitable service provider option, especially for those seeking to establish a strong customer support framework without extensive overhead costs. Their focus on social inclusion and a supportive work environment can resonate well with startups aiming for a socially responsible image while benefiting from dedicated customer engagement solutions.
Can
כל יכול
be considered a good service provider for SMBs?
Call Yachol stands out as a valuable partner for small and medium businesses looking for flexible and scalable service solutions. Their commitment to customer satisfaction and community-oriented approach can help SMBs enhance their customer interactions, allowing them to focus on growth while relying on Call Yachol's expertise in managing customer relations.
Can
כל יכול
be considered a good service provider for enterprises?
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