Kinect Incorporated specializes in providing customer experience and contact center solutions. Their services encompass a wide range of offerings, including inbound customer support, technical assistance for both Tier 1 and Tier 2 issues, billing and invoicing processes, lead research and list building, appointment setting, campaign management, as well as content creation and localization. Additionally, they focus on SEO and website optimization and web development, all tailored to enhance client satisfaction and drive business growth.

Kinect Incorporated was established in 2018, making the company approximately six years old as of 2024. Since its inception, it has been dedicated to delivering specialized solutions that meet the evolving needs of its clients in competitive markets, particularly within the energy and utilities sector.

Kinect Incorporated primarily serves clients in the energy and utilities sector. They have developed expertise in addressing the specific requirements of electricity and gas providers, delivering services that include subscription management, billing, and outage communications tailored to this industry.

Kinect Incorporated operates using an offshore delivery model, which involves providing services from a location outside of the client's country. This model allows the company to leverage a globally dispersed workforce while maintaining competitive pricing and flexibility. By utilizing offshore resources, Kinect can offer 24/7 support and ensure business continuity for its clients across various international markets.

Kinect Incorporated employs between 11 to 50 individuals, positioning itself as a small to medium-sized enterprise. This size enables the company to maintain a close-knit team environment, ensuring personalized service and a strong focus on quality in their operations.