Ken Tech Data Ltd
Back-Office Operations
Ken-Tech Data Ltd. is an IT-enabled BPO company that provides back-office operations for diverse industries, known for its comprehensive integrated solutions and client-focused approach.
Size
1K-5K
Public
over-1b
Mission
About
Ken-Tech Data Ltd. offers back-office operations along with customer experience and contact center, finance and accounting, and knowledge and research services for clients in retail, insurance, banking, healthcare, and more. The company operates using a hybrid delivery model and supports both local and international businesses.
It is recognized for its tailored outsourcing solutions, with a commitment to optimizing operational efficiency and driving technological advancement in African enterprises.
Services
Ken-Tech Data Ltd. provides back-office operations supported by customer experience and contact center services, finance and accounting, and knowledge and research services. These services include customer and marketing analytics, order management and fulfillment, data entry and processing, claims processing, document indexing and digitization, procurement administration, and inventory management support. Each solution is customized to meet the specific needs of clients across various business functions.
Capabilities
Customer & Marketing Analytics
Order Management & Fulfilment
Data Entry & Data Processing
Claims Processing
Document Indexing & Digitisation
Procurement Administration
Inventory Management Support
Industries Served
The company serves clients in retail, insurance, mortgage, banking and financial services, healthcare, telecommunications, technology, travel, and hospitality. It has experience supporting SMEs and corporate organizations with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Ken-Tech Data Ltd. is known for its professional and innovative approach, offering clients tailored solutions that enhance operational efficiency. Its commitment to maintaining up-to-date services and controlling IT infrastructure solutions ensures that clients receive the best tools and recommendations for growth.
Delivery Footprint
Headquartered in Nairobi, the company operates using a hybrid delivery model. It serves clients across East Africa and beyond, with teams working in both remote and on-site environments depending on client needs.
Certifications
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Verticals
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Clients
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What's the main service provided by
Ken Tech Data Ltd
?
Ken Tech Data Ltd primarily specializes in back-office operations, providing essential support to enhance operational efficiency for businesses. Their extensive range of sub-services includes customer and marketing analytics, order management and fulfillment, data entry and processing, claims processing, document indexing and digitization, procurement administration, and inventory management support. This diverse portfolio allows them to cater to a variety of business functions, ensuring tailored solutions that meet specific client needs.
What additional services does
Ken Tech Data Ltd
provide?
When was
Ken Tech Data Ltd
founded?
Ken Tech Data Ltd was established in 2006, marking its entry into the business process outsourcing sector. As of 2024, the company has been in operation for 18 years, demonstrating longevity and experience in providing outsourcing solutions across various industries.
What industry verticals does
Ken Tech Data Ltd
serve?
What delivery model does
Ken Tech Data Ltd
offer?
How many employees and/or seats does
Ken Tech Data Ltd
have?
Ken Tech Data Ltd employs between 1,000 to 5,000 individuals, reflecting a substantial workforce that enables the company to deliver its comprehensive range of services effectively. This significant number of employees highlights the company's capacity to handle large-scale operations and meet diverse client demands.
Can
Ken Tech Data Ltd
be considered a good service provider for startups?
Can
Ken Tech Data Ltd
be considered a good service provider for SMBs?
Ken Tech Data Ltd is well-suited to serve small and medium businesses (SMBs) by offering scalable solutions that align with the unique challenges faced by these organizations. With its experience catering to diverse industries and a commitment to customized service delivery, the company can support SMBs in optimizing their operations and leveraging technology for growth. Their flexible service offerings allow SMBs to adapt as their needs evolve, ensuring they remain competitive in an ever-changing market.
Can
Ken Tech Data Ltd
be considered a good service provider for enterprises?
Ken Tech Data Ltd is an excellent choice for enterprises and large organizations seeking reliable outsourcing solutions. With its substantial workforce and extensive experience in servicing various sectors, the company is equipped to handle the complex needs of larger clients. Their hybrid delivery model, which combines both remote and on-site capabilities, further enhances their ability to provide sophisticated services tailored to the operational requirements of large enterprises.
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