
Kalash Services Pvt Ltd
Customer Experience and Contact Center
Kalash Services Pvt. Ltd is a state-of-the-art BPO provider that offers customer experience and contact center services for a wide range of industries, known for its international standards and advanced operational infrastructure.
Size
51-200
Private
Mission
About
Kalash Services Pvt. Ltd offers customer experience and contact center services along with back-office operations and HR, recruitment, and payroll services for clients in various sectors. The company operates using an offshore delivery model and supports international clients.
It is recognized for its commitment to operational excellence, with modern facilities and technology that enhance service delivery and efficiency.
Services
Kalash Services Pvt. Ltd provides customer experience and contact center services, supported by back-office operations and human resource outsourcing. These services include inbound customer support, outbound telesales and retention, social media management, and data entry and data processing, tailored to support diverse client needs in business processes.
Capabilities
Inbound Customer Support
Outbound Telesales & Retention
Social Media Management
Data Entry & Data Processing
Recruitment Process Outsourcing (RPO)
Industries Served
The company serves clients across various sectors, focusing on delivering comprehensive outsourcing solutions. It has experience supporting businesses that require robust customer support and operational assistance, adaptable to various industry-specific requirements.
Unique Stregths
Kalash Services is known for its integration of international standards in BPO operations, offering clients a reliable and efficient service experience. Its approach includes leveraging advanced technology and best practices, ensuring high-quality service delivery and operational efficiency.
Delivery Footprint
Headquartered in Jawalakhel, Lalitpur, Nepal, the company operates using an offshore delivery model. It serves clients globally, with teams available to operate 24/7, ensuring responsiveness to market and customer demands.
Certifications
No items found.
Verticals
No items found.
Clients
No items found.
What's the main service provided by
Kalash Services Pvt Ltd
?
Kalash Services Pvt Ltd specializes in providing comprehensive customer experience and contact center solutions. Their offerings extend beyond just customer support, as they also include outbound telesales and retention services, social media management, data entry and processing, as well as recruitment process outsourcing (RPO). This diverse range of services is designed to cater to various business needs, ensuring that clients receive tailored support that enhances their operational efficiency.
What additional services does
Kalash Services Pvt Ltd
provide?
When was
Kalash Services Pvt Ltd
founded?
What industry verticals does
Kalash Services Pvt Ltd
serve?
What delivery model does
Kalash Services Pvt Ltd
offer?
Kalash Services Pvt Ltd operates on an offshore delivery model, which means they provide their services from a location outside of the client's country, allowing for cost-effective solutions without compromising on quality. This model enables the company to leverage global talent and technology while ensuring a 24/7 operational capability, thus meeting the dynamic needs of their international clientele.
How many employees and/or seats does
Kalash Services Pvt Ltd
have?
Kalash Services Pvt Ltd has a workforce size ranging from 51 to 200 employees. This size allows the company to maintain a balance between personalized service delivery and the ability to scale operations according to client demands, ensuring effective management of both small-scale and larger projects.
Can
Kalash Services Pvt Ltd
be considered a good service provider for startups?
Kalash Services Pvt Ltd can be a suitable service provider for startups, particularly those looking for flexible and efficient customer support solutions. With a diverse range of services including inbound customer support and social media management, the company can adapt to the unique needs of startups, providing them with essential operational support as they scale. The offshore delivery model also allows startups to access quality services without the burdens of high operational costs.
Can
Kalash Services Pvt Ltd
be considered a good service provider for SMBs?
For small and medium businesses (SMBs), Kalash Services Pvt Ltd presents a valuable partnership opportunity. Their extensive service portfolio, which includes customer support and data processing, is designed to scale with business growth. SMBs can benefit from Kalash's commitment to operational excellence, as the company employs advanced technologies and best practices to enhance service delivery, making it easier for these businesses to manage customer interactions and back-office operations effectively.
Can
Kalash Services Pvt Ltd
be considered a good service provider for enterprises?
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.