Ivoice Outsourcing and Consultancy Services specializes in providing sales and lead-generation solutions, coupled with comprehensive customer experience and contact center operations. Their offerings encompass a variety of sub-services, including outbound sales development representatives (SDR) and cold calling, appointment setting, inbound customer support, email support, technical support at both Tier 1 and Tier 2 levels, campaign management, SEO and website optimization, as well as email marketing production. This diverse range of services allows them to tailor their support to meet the unique needs of each client effectively.

In addition to their core customer experience and contact center services, Ivox Solutions also provides a suite of other services that include HR recruitment and payroll, as well as marketing operations. This diverse portfolio allows them to support clients with a holistic approach to business operations, ensuring comprehensive solutions that enhance overall efficiency.

Ivoice Outsourcing and Consultancy Services was established in 2015, marking nearly a decade of service in the outsourcing industry. Over the years, the company has grown significantly, positioning itself as a reliable partner for businesses seeking effective outsourcing solutions.

The company serves a variety of industries, including Real Estate & Property Management, Retail & e-Commerce, Healthcare & Life Sciences, and Non-Profit & NGOs. This broad industry focus enables Ivoice to cater to the specific needs and challenges faced by clients across different sectors.

Ivoice Outsourcing and Consultancy Services employs an offshore delivery model, which means they provide their services from a location outside the client's home country. This model typically allows for cost-effective solutions while leveraging a skilled workforce. The company primarily operates in a remote environment, offering flexibility and scalability to meet the diverse needs of their global clientele.

Ivoice Outsourcing and Consultancy Services boasts a workforce of over 10,000 employees. This substantial size enables the company to handle large-scale projects and provide extensive support across various services, ensuring they can meet the demands of their clients effectively.

For small and medium businesses, Ivoice Outsourcing and Consultancy Services presents a strong option due to their scalable service offerings and commitment to tailored support. Their ability to provide comprehensive solutions in sales, lead generation, and customer service can significantly contribute to the growth and efficiency of SMBs. With a large workforce, they can cater to the varying demands of smaller organizations while ensuring flexibility and responsiveness in service delivery.