ITYA specializes in software engineering and product development, providing a range of services to meet diverse client needs. Their offerings include data entry and processing, technical support at both Tier 1 and Tier 2 levels, customer and marketing analytics, custom application development, web development, as well as application support and maintenance. Additionally, they provide service desk and IT support, ensuring comprehensive solutions for businesses.

In addition to its primary offerings, ITYA extends its capabilities with back-office operations and IT infrastructure services. This includes a suite of support solutions that enhance operational efficiency and allow clients to focus on their core business activities.

Founded in 2022, ITYA has quickly established itself in the BPO and IT service landscape. As of 2024, the company has been operational for about two years, focusing on delivering innovative solutions and exceptional support to its clients across various industries.

ITYA serves clients in several key verticals, including Technology & SaaS, Retail & e-Commerce, and Banking & Financial Services. This diverse focus allows the company to tailor its services to meet the specific requirements of each industry, thereby enhancing its value proposition to clients.

ITYA operates using an offshore delivery model, which means that the company provides its services from a remote location, typically in a different country from where its clients are based. This approach allows ITYA to leverage cost advantages while maintaining high standards of service delivery, catering to clients internationally with a skilled workforce.

ITYA has a small workforce, comprising between 1 to 10 employees. This size allows the company to maintain a close-knit team that can respond quickly and flexibly to client needs, fostering a personalized approach to service delivery.