Itminds Limited
Back-Office Operations
IT Minds is a dynamic IT services company that provides back-office operations for the financial services sector, known for its commitment to quality and customer-centric solutions.
Size
51-200
Private
under-1m
Mission
To deliver quality at scale through a team of industry experts and resilient processes that adapt to change and ensure seamless service delivery.
About
IT Minds offers back-office operations along with IT and digital services for clients in the financial services and life sciences sectors. The company operates using an onshore model and supports local industries in Pakistan.
It is recognized for its agile approach and tailored solutions, with a highly skilled workforce dedicated to delivering excellence and innovation.
Services
IT Minds provides back-office operations supported by IT and digital services, including data management, cloud solutions, and consultancy. These services cover essential business functions such as investment settlement processes and accounting operations, tailored to meet the specific needs of clients in the financial services sector.
Capabilities
Data Entry & Data Processing
Order Management & Fulfilment
Claims Processing
Procure-to-Pay (P2P)
General Ledger & Reconciliation
Accounts Payable
Accounts Receivable
Payroll Accounting
Financial Planning & Analysis (FP&A)
Tax Compliance & Filing
Industries Served
The company serves clients in financial services, particularly focusing on the mutual funds industry and retirement benefit schemes. It has experience supporting local industries with services aligned to industry-specific requirements and technology platforms such as Salesforce.
Unique Stregths
IT Minds is known for its commitment to quality and resilience, offering clients a highly skilled workforce and agile processes. Its approach includes fostering ownership and integrity within its team, ensuring a superior customer experience and timely delivery of solutions.
Delivery Footprint
Headquartered in Garden Grove, California, the company operates using an onshore delivery model. It serves clients primarily in Pakistan, with teams dedicated to providing localized support and expertise.
Certifications
IBM Premium Business Partner
Microsoft Partner
Verticals
Banking & Financial Services
Insurance
Healthcare & Life Sciences
Clients
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What's the main service provided by
Itminds Limited
?
Itminds Limited specializes in back-office operations, offering a comprehensive suite of services to enhance business efficiency. Their capabilities include data entry and processing, order management and fulfillment, claims processing, procure-to-pay (P2P), general ledger and reconciliation, accounts payable and receivable, payroll accounting, as well as financial planning and analysis (FP&A), and tax compliance and filing. This diverse range of services equips clients with essential support for their operational needs.
What additional services does
Itminds Limited
provide?
When was
Itminds Limited
founded?
Itminds Limited was established in 2013, marking over a decade of experience in the business process outsourcing industry. Since its inception, the company has developed a robust reputation for delivering quality services, adapting to the evolving demands of its clients across various sectors.
What industry verticals does
Itminds Limited
serve?
Itminds Limited focuses on serving key industries such as Banking & Financial Services, Insurance, and Healthcare & Life Sciences. This targeted approach allows the company to tailor its offerings to meet the specific needs of clients in these critical sectors.
What delivery model does
Itminds Limited
offer?
Itminds Limited employs an onshore delivery model, which means that their services are provided from within the same country as their clients—Pakistan. This approach facilitates closer communication and collaboration, ensuring that clients receive timely and effective support tailored to their local requirements.
How many employees and/or seats does
Itminds Limited
have?
Itminds Limited has a workforce comprising between 51 and 200 employees. This size allows the company to maintain a balance between personalized service delivery and the capacity to manage various client demands effectively.
Can
Itminds Limited
be considered a good service provider for startups?
For startups, Itminds Limited presents a viable service provider option, particularly given its agile processes and tailored solutions. The company's focus on back-office operations allows startups to offload essential tasks, enabling them to concentrate on growth and core business activities without compromising on service quality.
Can
Itminds Limited
be considered a good service provider for SMBs?
Itminds Limited is well-positioned to support small and medium businesses (SMBs) with its flexible service offerings and adaptable approach. The company’s extensive suite of back-office operations, combined with its commitment to quality, makes it a dependable partner for SMBs looking to streamline processes and enhance productivity as they scale.
Can
Itminds Limited
be considered a good service provider for enterprises?
While Itminds Limited primarily caters to smaller businesses, its certifications as an IBM Premium Business Partner and Microsoft Partner lend credibility to its capabilities. However, enterprises seeking extensive scalability and advanced solutions may find their service offerings more aligned with the needs of SMBs rather than large-scale operations.
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