IT On Demand
IT Infrastructure and Managed Services
ITonDemand is a managed IT services provider that offers IT infrastructure solutions for healthcare, education, and government sectors, known for its comprehensive cybersecurity and compliance services.
Size
1-10
Private
Mission
To help businesses and non-profits achieve their goals by providing expert IT services that enhance efficiency, security, and growth.
About
ITonDemand offers managed IT services along with cybersecurity, compliance, and consulting for clients in healthcare, education, and government. The company operates using a nearshore model and supports clients across the United States and the Caribbean.
It is recognized for its industry standing as part of the MSP Pioneer 250, with a commitment to enhancing IT infrastructure and reducing costs for businesses and non-profits.
Services
ITonDemand provides managed IT services supported by cybersecurity, compliance, and consulting. These services cover a wide range of IT needs, including infrastructure support, cloud services, and 24×7 remote assistance, tailored to support businesses and non-profits in improving their IT efficiency and security.
Capabilities
Technical Support (Tier 1/2)
Cybersecurity Operations (SOC)
Cloud Migration & Management
Service Desk & IT Support
Network Monitoring & Management
Content Creation & Localisation
SEO & Website Optimisation
Web Development
Mobile App Development
Industries Served
The company serves clients in healthcare, education, and government sectors. It has experience supporting organizations with services aligned to industry-specific requirements, ensuring compliance with regulations such as HIPAA and PCI DSS.
Unique Stregths
ITonDemand is known for its comprehensive approach to managed IT services, offering clients a blend of proactive support and strategic consulting. Its team of skilled professionals is dedicated to delivering high-quality service, ensuring that client needs are met with efficiency and expertise.
Delivery Footprint
Headquartered in the Caribbean, the company operates using a nearshore delivery model. It serves clients across the United States and the Caribbean, leveraging local talent and expertise to provide effective IT solutions.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Non-Profit & NGOs
Education & EdTech
Manufacturing & Industrial
Government & Public Sector
Technology & SaaS
Clients
BCG
Brainly
InPost Fresh
Packhelp
What's the main service provided by
IT On Demand
?
IT On Demand specializes in providing comprehensive managed IT services, focusing primarily on IT infrastructure and support. Their offerings encompass a variety of sub-services, including Tier 1 and Tier 2 technical support, cybersecurity operations through a Security Operations Center (SOC), cloud migration and management, and dedicated service desk and IT support. Additionally, they excel in network monitoring and management, content creation and localization, search engine optimization, website optimization, as well as web and mobile app development.
What additional services does
IT On Demand
provide?
In addition to their primary managed IT services, IT On Demand also offers customer experience and contact center services. This extension of their service portfolio allows them to support their clients in enhancing customer interactions and improving service delivery, ensuring a comprehensive approach to IT and customer support.
When was
IT On Demand
founded?
Founded in 2015, IT On Demand has been in operation for approximately nine years. This company has developed a strong reputation in the IT service sector, particularly for its commitment to enhancing the efficiency and security of IT infrastructures for its clients.
What industry verticals does
IT On Demand
serve?
IT On Demand serves a diverse range of industries including Healthcare & Life Sciences, Non-Profit & NGOs, Education & EdTech, Manufacturing & Industrial, Government & Public Sector, and Technology & SaaS. This broad focus allows them to tailor their services to meet the specific needs and regulatory requirements of different sectors.
What delivery model does
IT On Demand
offer?
IT On Demand employs a nearshore delivery model, which means they provide services from a location that is geographically close to their clients, specifically from the Caribbean to the United States. This approach facilitates effective communication, quick response times, and cultural alignment, ensuring that clients receive high-quality IT solutions within a convenient timeframe.
How many employees and/or seats does
IT On Demand
have?
IT On Demand has a small team comprising between one to ten employees. This compact workforce allows for a personalized approach to client engagement, ensuring that each client receives dedicated attention and tailored IT solutions.
Can
IT On Demand
be considered a good service provider for startups?
Can
IT On Demand
be considered a good service provider for SMBs?
Can
IT On Demand
be considered a good service provider for enterprises?
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