IT GUY
IT Infrastructure and Managed Services
IT Guys is a South African IT solutions provider that provides IT infrastructure and managed services for SMEs and SOHOs, known for its comprehensive support and strong partnerships with Microsoft and Google.
Size
1-10
Private
Mission
To empower businesses to operate efficiently without IT hurdles.
About
IT Guys offers IT infrastructure and managed services along with technical support, network monitoring, and cloud migration for clients in the SME and SOHO sectors. The company operates using an onshore model and supports businesses across South Africa.
It is recognized for its professional, no-nonsense service, with a team of highly trained technical staff delivering responsive support both on-site and remotely.
Services
IT Guys provides IT infrastructure and managed services supported by technical support, network monitoring, and cloud migration. These services cover on-site and remote support, tailored to meet the needs of small and medium enterprises and small office/home office clients.
Capabilities
Technical Support (Tier 1/2)
Network Monitoring & Management
Cloud Migration & Management
Disaster Recovery & Backup
Service Desk & IT Support
Industries Served
The company serves clients in the SME and SOHO sectors. It has experience supporting a diverse range of small business clients with services aligned to their specific IT requirements and technology platforms such as Microsoft Office 365 and Google Workspace.
Unique Stregths
IT Guys is known for its responsiveness and reliability, offering clients peace of mind with expert advice and support. Its approach includes bilingual support in English and Afrikaans, ensuring accessibility and user comfort for South African clients.
Delivery Footprint
Headquartered in Stellenbosch, South Africa, the company operates using an onshore delivery model. It serves clients across various regions, with teams providing direct support both on-site and remotely.
Certifications
No items found.
Verticals
No items found.
Clients
MTN
Vodacom
Telkom
What's the main service provided by
IT GUY
?
IT GUY specializes in providing IT infrastructure and managed services, focusing on a range of technical support options, including Tier 1 and Tier 2 assistance. Their offerings also encompass network monitoring and management, cloud migration and management, disaster recovery and backup solutions, as well as service desk and IT support. This comprehensive suite of services is designed to meet the diverse needs of small and medium enterprises, ensuring that clients can operate efficiently without IT-related obstacles.
What additional services does
IT GUY
provide?
When was
IT GUY
founded?
IT GUY was established in 2010, marking over 13 years of dedicated service in the IT sector. Since its inception, the company has focused on empowering businesses by eliminating IT hurdles, thus enhancing operational efficiency for its clients.
What industry verticals does
IT GUY
serve?
What delivery model does
IT GUY
offer?
IT GUY operates under an onshore delivery model, which means that all services are provided within South Africa. This approach allows for closer collaboration with clients and ensures that the support offered is both timely and effective. Onshore delivery typically involves teams working directly with clients in their geographical area, fostering better communication and quicker response times.
How many employees and/or seats does
IT GUY
have?
IT GUY has a small team comprising between 1 to 10 employees. This size allows for a personalized approach to client service, ensuring that each client receives dedicated attention and support tailored to their specific IT needs.
Can
IT GUY
be considered a good service provider for startups?
For startups, IT GUY presents a valuable option for IT services, especially given their focus on small and medium enterprises. Startups often require flexible and scalable IT solutions, and IT GUY's managed services can provide the essential support to navigate initial technological hurdles. Their commitment to responsive service allows startups to concentrate on their core business activities while having confidence in their IT infrastructure.
Can
IT GUY
be considered a good service provider for SMBs?
IT GUY is particularly well-suited for small and medium businesses (SMBs). Their extensive experience in providing tailored IT services aligns well with the unique requirements of SMBs, enabling them to scale their IT infrastructure effectively. The company's focus on responsiveness and reliability ensures that SMBs receive the support they need to grow without facing significant IT challenges.
Can
IT GUY
be considered a good service provider for enterprises?
While IT GUY is primarily focused on serving small and medium enterprises, their expertise in IT infrastructure and managed services can offer some support to larger companies. However, their small team size may limit their capacity to handle the extensive needs of large enterprises. For enterprises looking for comprehensive IT solutions, it might be beneficial to consider larger firms with more robust resources and capabilities.
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