iSupport Worldwide specializes in HR, recruitment, and payroll services, complemented by various back-office and customer experience solutions. Their offerings include Recruitment Process Outsourcing (RPO), talent sourcing and screening, onboarding administration, and payroll processing. Additionally, they provide services like employee helpdesk support, market and competitive intelligence, business and financial research, data entry and processing, quality assurance, content moderation, and technical support at both Tier 1 and Tier 2 levels. This extensive range ensures that they can cater to diverse business needs effectively.

In addition to their core offerings, It Connect Sp Z O O provides services in analytics and data, enhancing their software engineering and product development capabilities. This extended portfolio allows them to support clients with comprehensive data solutions that complement their primary services.

Isupport Worldwide was established in 2006, which means that as of 2024, the company has been in operation for 18 years. Since its inception, it has focused on providing high-quality and cost-effective solutions, growing alongside its clients and adapting to their needs over time.

iSupport Worldwide serves a variety of industries, including Healthcare & Life Sciences, Government & Public Sector, Education & EdTech, Manufacturing & Industrial, and Technology & SaaS. This diverse industry focus allows them to tailor their services to meet the specific requirements of different sectors.

iSupport Worldwide utilizes an offshore delivery model, which means that their services are provided by teams located outside of the client's home country. This approach allows them to offer high-quality services at a lower cost while maintaining effective communication and support. By leveraging remote teams, the company can cater to client demands efficiently and provides flexibility in scaling operations as needed.

iSupport Worldwide is well-suited for small and medium-sized businesses (SMBs) looking for reliable support in HR, recruitment, and payroll services. Their experience in serving SMBs enables them to offer tailored solutions that align with the specific needs and challenges faced by smaller enterprises. The company's offshore model and focus on cost-effective service delivery contribute to providing the flexibility and support that SMBs require for growth.

While iSupport Worldwide primarily focuses on small to medium-sized enterprises, their range of services and experience in various industries could also be beneficial for larger companies. However, large enterprises may seek providers with a broader scale or specific certifications. iSupport Worldwide's commitment to quality and innovation can provide valuable support, yet organizations with significant operational complexities may require more specialized solutions that go beyond the offerings currently highlighted.