Ist Management
Shared-Services Transformation
IST Management is a leading outsourcing company that provides shared-services transformation for government and public sector organizations, known for its nearly 27 years of expertise in facilities management and litigation support.
Size
501-1K
Private
50m-100m
Mission
About
IST Management offers shared-services transformation along with document indexing & digitization, record management & archiving, and change management & training for clients in the government and public sector. The company operates using an onshore model and supports organizations across the United States.
It is recognized for its customer-centric culture and commitment to service excellence, with a strong emphasis on integrating advanced technology to enhance operational productivity.
Services
IST Management provides shared-services transformation supported by document indexing & digitization, record management & archiving, and change management & training. These services cover various operational needs and are tailored to support organizations requiring extensive facilities and operational management.
Capabilities
Document Indexing & Digitisation
Record Management & Archiving
Change Management & Training
Industries Served
The company serves clients in the government and public sector. It has experience supporting organizations with services aligned to industry-specific requirements, leveraging proprietary technology solutions to optimize management and automate workflows.
Unique Stregths
IST Management is known for its exceptional customer service and a strong commitment to client satisfaction. Offering clients a blend of technology-driven solutions and professional service delivery, its approach includes real-time reporting and analytics, which help deliver consistency at scale.
Delivery Footprint
Headquartered in Atlanta, Georgia, the company operates using an onshore delivery model. It serves clients across the United States, with teams working on-site and remotely depending on client needs.
Certifications
No items found.
Verticals
Government & Public Sector
Non-Profit & NGOs
Clients
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What's the main service provided by
Ist Management
?
Ist Management specializes in shared-services transformation, providing a range of services designed to enhance operational efficiency. Their expertise extends to document indexing and digitization, record management and archiving, as well as change management and training. This comprehensive service offering is tailored to meet the needs of organizations looking for effective management solutions in their operations.
What additional services does
Ist Management
provide?
In addition to its core back-office operations, Ista Solutions offers a diverse range of additional services. This includes customer experience and contact center solutions, IT infrastructure and managed services, marketing operations, as well as software engineering and product development. These complementary services enhance the company's ability to support clients across multiple operational facets.
When was
Ist Management
founded?
Founded in 1997, Ist Management has been delivering expert services for over 26 years. The company has established itself in the business process outsourcing sector with a focus on evolving and improving operational processes for its clients.
What industry verticals does
Ist Management
serve?
Ist Management primarily serves clients in the Government & Public Sector and Non-Profit & NGOs. This focus allows the company to tailor its services to meet the unique demands and regulatory requirements of these industries.
What delivery model does
Ist Management
offer?
Ist Management employs an onshore delivery model, meaning that their services are provided from within the United States. This approach ensures that teams are closely aligned with client needs and can offer a high level of service and responsiveness, fostering strong communication and collaboration.
How many employees and/or seats does
Ist Management
have?
Ist Management has a workforce ranging from 501 to 1,000 employees. This size enables the company to scale its services effectively while maintaining a strong emphasis on personalized client interaction and service excellence.
Can
Ist Management
be considered a good service provider for startups?
While Ist Management has a robust service portfolio, they may not be the ideal choice for startups primarily due to their focus on larger organizations within the government and public sectors. Startups often require flexibility and scalability that may not align perfectly with the company's established processes and service delivery models. However, for startups in the public sector needing specialized services, Ist Management could provide valuable support.
Can
Ist Management
be considered a good service provider for SMBs?
Ist Management is well-suited to serve small and medium businesses, particularly those in the government or non-profit sectors. Their ability to deliver tailored solutions and their commitment to customer service can greatly assist SMBs in streamlining operations and enhancing productivity. The company's extensive service offerings provide SMBs with the flexibility they need to grow and adapt in a competitive market.
Can
Ist Management
be considered a good service provider for enterprises?
Ist Management is a strong candidate for enterprise-level organizations, particularly in the government and public sectors. Their experience with large-scale operations and commitment to integrating advanced technology into their services positions them as a reliable partner for enterprises seeking to improve operational efficiency. Their onshore delivery model further reinforces their capacity to handle complex, large-volume projects effectively.
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