Invensis
Back-Office Operations
Invensis is a global BPO provider that offers back-office operations for various industries, known for its customized solutions and strong client satisfaction.

Size

1K-5K
Private
100m-1b

Mission

To deliver business process outsourcing solutions that add value by accelerating business growth and enhancing operational efficiencies.

About

Invensis offers back-office operations along with finance and accounting, customer experience and contact center, and IT infrastructure services for clients in healthcare, logistics, insurance, and retail. The company operates using an offshore model and supports clients across the US, Canada, Europe, and Australia.

It is recognized for its tailored outsourcing solutions, with a commitment to enhancing operational efficiencies and driving business growth through innovative practices.

Services

Invensis provides back-office operations supported by finance and accounting services, customer experience and contact center solutions, and IT infrastructure management. These services cover data entry, billing and invoicing, payroll processing, and technical support, tailored to support clients' operational needs and improve efficiency.

Capabilities

Data Entry & Data Processing
Billing & Invoicing
Accounts Payable
Accounts Receivable
Payroll Processing
Claims Processing
Order Management & Fulfilment
Technical Support (Tier 1/2)
Live Chat & Messaging Support
Email Support
CX Consulting & Journey Mapping
Financial Planning & Analysis (FP&A)
Tax Compliance & Filing
ERP Consolidation & Support
Business Intelligence & Dashboarding
Market & Competitive Intelligence
Report Writing & Visualisation

Industries Served

The company serves clients in healthcare, logistics, insurance, manufacturing, retail, and telecommunications. It has experience supporting businesses of all sizes with services aligned to industry-specific requirements and technology platforms.

Unique Stregths

Invensis is known for its commitment to quality and client satisfaction, offering clients customized solutions that foster business growth. Its approach includes a focus on operational excellence and innovative outsourcing practices, ensuring consistent service delivery at scale.

Delivery Footprint

Headquartered in Bangalore, India, the company operates using an offshore delivery model. It serves clients across the US, Canada, Europe, and Australia, with teams working in remote environments tailored to client needs.

Certifications

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Verticals

Healthcare & Life Sciences
Insurance
Manufacturing & Industrial
Real Estate & Property Management
Retail & e-Commerce
Telecommunications & Media
Energy & Utilities
Logistics Transport & Supply-Chain

Clients

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What's the main service provided by
Invensis
?
Invensis specializes in back-office operations, offering a comprehensive range of services designed to enhance business efficiency. Their primary focus includes data entry and processing, billing and invoicing, payroll processing, and various technical support services. Additionally, they provide valuable support in areas such as accounts payable, accounts receivable, claims processing, order management, and customer experience solutions through live chat, email support, and CX consulting.
What additional services does
Invensis
provide?
In addition to their core offerings, Invictus BPO provides HR recruitment and payroll services. This expansion into back-office operations allows them to deliver comprehensive support, ensuring clients can streamline their business processes and focus on their core activities.
When was
Invensis
founded?
Invensis was established in the year 2000, marking over two decades of experience in the business process outsourcing sector. Since its inception, the company has evolved significantly, adapting to the changing needs of clients and the marketplace, and has established a strong presence in various industries.
What industry verticals does
Invensis
serve?
Invensis serves a diverse range of industries including Healthcare & Life Sciences, Insurance, Logistics, Transport & Supply-Chain, Manufacturing & Industrial, Real Estate & Property Management, Retail & e-Commerce, Telecommunications & Media, and Energy & Utilities. This broad industry focus allows Invensis to tailor its outsourcing solutions to meet the specific needs of various sectors.
What delivery model does
Invensis
offer?
Invensis operates using an offshore delivery model, which means that its services are primarily provided from locations outside of the client’s country, often resulting in cost efficiencies and access to a skilled workforce. This model enables the company to offer high-quality services while maintaining operational flexibility to meet diverse client requirements.
How many employees and/or seats does
Invensis
have?
Invensis employs a workforce ranging from 1,000 to 5,000 individuals, indicating a robust team that can effectively manage a wide variety of client needs. This size allows Invensis to scale its operations and provide customized solutions while ensuring quality service delivery.
Can
Invensis
be considered a good service provider for startups?
Can
Invensis
be considered a good service provider for SMBs?
Invensis is well-positioned to support small and medium businesses by offering scalable solutions tailored to their unique requirements. With its extensive service offerings and flexibility, Invensis can help SMBs enhance operational efficiency and drive growth, making them a suitable partner for organizations looking to optimize their processes.
Can
Invensis
be considered a good service provider for enterprises?
Invensis is an excellent choice for enterprises and large companies due to its capacity to deliver sophisticated services at scale. The company’s extensive experience across multiple industries, combined with its commitment to quality and client satisfaction, enables it to meet the complex needs of larger organizations effectively.
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