Invedus Intelligent Outsourcing primarily provides back-office operations, which encompass a wide array of support functions designed to enhance business efficiency. Their service offerings include technical support at both Tier 1 and Tier 2 levels, data entry and processing, billing and invoicing, accounts payable and receivable, payroll processing, and recruitment process outsourcing. Additionally, they offer talent sourcing and screening, onboarding administration, legal process outsourcing, email support, content creation and localization, as well as mobile app and web development. This comprehensive suite of services is tailored to meet the diverse needs of their clients.

Invedus Intelligent Outsourcing was founded in 2014, marking nearly a decade of providing specialized business process outsourcing services. Since its establishment, the company has grown to support clients across various industries, leveraging its expertise in back-office operations and virtual staffing to drive efficiency and cost savings for businesses.

Invedus Intelligent Outsourcing serves a variety of industries, specifically focusing on Healthcare & Life Sciences, Technology & SaaS, and Government & Public Sector. This targeted approach ensures that they cater to the unique requirements and regulatory compliance needs of each sector, thereby enhancing operational efficiency for their clients.

Invedus Intelligent Outsourcing employs a versatile delivery model that includes onshore, nearshore, offshore, and work-from-home/virtual options. Onshore services are provided within the same country as the client, while nearshore services are delivered from neighboring countries. Offshore services are conducted from locations that may be geographically distant, allowing for significant cost savings. The work-from-home model offers flexibility, enabling teams to operate remotely while maintaining high service levels tailored to client needs.

Invedus Intelligent Outsourcing is particularly well-suited for small and medium businesses (SMBs) due to its scalable service offerings and cost-effective solutions. With a diverse array of back-office support services, SMBs can streamline their operations without the heavy overhead costs typically associated with staffing. The company’s commitment to flexibility allows SMBs to adjust their service usage as they grow, making it an ideal partner for businesses looking to enhance efficiency and reduce expenses.

While Invedus Intelligent Outsourcing primarily focuses on SMBs, it also has the capability to support enterprise-level clients. The company’s comprehensive service portfolio, combined with its innovative Employee-as-a-Service (EaaS) model, provides large organizations with the flexibility and scalability needed to manage extensive operations effectively. By leveraging their expertise in data security and operational efficiency, Invedus can deliver reliable support tailored to the complex needs of large enterprises, ensuring that they can maintain quality and consistency across their operations.