Intogreat Solutions
IT Infrastructure and Managed Services
Intogreat Solutions is a leading Australian provider that offers IT infrastructure and managed services for the technology and SaaS sectors, known for its bespoke approach and commitment to client success.
Size
501-1K
Private
Mission
To empower businesses by delivering tailored offshore teams that integrate seamlessly into operations.
About
Intogreat Solutions offers IT infrastructure and managed services along with offshore outsourcing, business preparation, people management, and business improvement consulting for clients in technology and SaaS. The company operates using an offshore delivery model and supports small- to medium-sized enterprises.
It is recognized for its cost-effective solutions that help clients save significantly on operational costs while maintaining high quality and reliability.
Services
Intogreat Solutions provides IT infrastructure and managed services supported by offshore outsourcing, business preparation, people management, and business improvement consulting. These services include technical support, business and financial research, IT asset and configuration management, and application support and maintenance. Each solution is tailored to support clients' operational efficiency and growth objectives.
Capabilities
Technical Support (Tier 1/2)
Business & Financial Research
IT Asset & Configuration Management
Application Support & Maintenance
Industries Served
The company serves clients in the technology and SaaS sectors. It has experience supporting small- to medium-sized enterprises with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
Intogreat Solutions is known for its bespoke approach and deep industry expertise, offering clients scalable offshore solutions. Its approach includes a structured 4-step process for business alignment, collaborative assessment, tailored implementation, and scalable growth, ensuring consistency and reliability at scale.
Delivery Footprint
Headquartered in Moorabbin, Victoria, Australia, the company operates using an offshore delivery model. It serves clients across various regions, with teams working remotely to meet diverse client needs.
Certifications
No items found.
Verticals
Technology & SaaS
Clients
No items found.
What's the main service provided by
Intogreat Solutions
?
Intogreat Solutions specializes in IT infrastructure and managed services, providing clients with comprehensive support through offshore outsourcing. Their service offerings include technical support at Tier 1 and Tier 2 levels, business and financial research, IT asset and configuration management, as well as application support and maintenance. This diverse range of services is designed to enhance operational efficiency and align with the unique needs of each client.
What additional services does
Intogreat Solutions
provide?
In addition to their core offerings in customer experience and contact center operations, Intouchnow also provides a range of other services. These include back-office operations, finance and accounting, as well as knowledge and research services, allowing clients to benefit from a more integrated approach to their business processes.
When was
Intogreat Solutions
founded?
Founded in 2018, Intogreat Solutions has been in operation for approximately 6 years. The company was established to cater to the growing demand for effective IT infrastructure and managed services, particularly within the technology and SaaS sectors.
What industry verticals does
Intogreat Solutions
serve?
Intogreat Solutions serves clients primarily in the Technology & SaaS sectors. Their expertise is tailored to meet the specific needs of small- to medium-sized enterprises within these industries, ensuring that their services align with industry standards and technological advancements.
What delivery model does
Intogreat Solutions
offer?
Intogreat Solutions employs an offshore delivery model, which involves providing services from a location outside the client's country. This approach allows the company to tap into a global talent pool while offering cost-effective solutions. By operating offshore, Intogreat Solutions can deliver high-quality services with the flexibility to scale operations according to client needs.
How many employees and/or seats does
Intogreat Solutions
have?
Intogreat Solutions has a workforce ranging from 501 to 1,000 employees. This substantial team size enables the company to effectively manage a variety of projects and deliver robust support to their clients across different sectors.
Can
Intogreat Solutions
be considered a good service provider for startups?
Can
Intogreat Solutions
be considered a good service provider for SMBs?
Intogreat Solutions is particularly well-suited for small and medium businesses due to its scalable service offerings and deep industry expertise. Their tailored solutions help SMBs enhance operational efficiency while also supporting growth objectives. The focus on cost-effective, high-quality services makes them an attractive partner for businesses looking to optimize their operations without compromising on quality.
Can
Intogreat Solutions
be considered a good service provider for enterprises?
While Intogreat Solutions primarily caters to small and medium-sized enterprises, their comprehensive service offerings and offshore capabilities can also accommodate larger organizations. Their structured approach ensures consistency and reliability, which are critical for enterprises. However, potential clients should assess their specific needs and whether the bespoke solutions provided by Intogreat align with their operational requirements.
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