InterGlobe Technologies (IGT) Philippines Inc.
Software Engineering and Product Development
InterGlobe Technologies is a leading global travel technology company that provides software engineering and product development for the travel and hospitality sector, known for its extensive industry expertise and innovative technology solutions.

Size

1-10
Private

Mission

To enhance operational efficiency and customer experience through integrated technology solutions.

About

InterGlobe Technologies offers software engineering and product development along with customer experience and contact center services for clients in the travel and hospitality industry. The company operates using a global delivery model and supports airlines, travel management companies, online travel agencies, and hotels.

It is recognized for its commitment to customer-centricity, with approximately 16,000 professionals dedicated to enhancing operational efficiency and customer experience in the digital travel economy.

Services

InterGlobe Technologies provides software engineering and product development, supported by customer experience and contact center services, back-office operations, and analytics and data solutions. These services include custom application development, mobile app development, and inbound customer support, tailored to support the unique needs of travel and hospitality clients.

Capabilities

Custom Application Development
Mobile App Development
Data Engineering & ETL
Business Intelligence & Dashboarding
Inbound Customer Support
Multilingual Support
Technical Support (Tier 1/2)
Process Assessment & Transition Management
Market & Competitive Intelligence

Industries Served

The company serves clients in the travel and hospitality sector. It has experience supporting airlines, travel management companies, online travel agencies, airports, railways, cruise liners, and hotels with services aligned to industry-specific requirements and technology platforms.

Unique Stregths

InterGlobe Technologies is known for its exclusive expertise in travel and hospitality technology solutions, offering clients a blend of technology and customer experience expertise. Its approach includes a commitment to customer-centricity and innovative technology, which helps deliver seamless, end-to-end solutions for complex customer interactions.

Delivery Footprint

Headquartered in Gurgaon, Haryana, India, the company operates using a global delivery model. It serves clients across multiple countries, with teams working in offshore, nearshore, and onshore environments depending on client needs.

Certifications

No items found.

Verticals

Travel Hospitality & Leisure

Clients

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What's the main service provided by
InterGlobe Technologies (IGT) Philippines Inc.
?
InterGlobe Technologies (IGT) Philippines Inc. specializes in software engineering and product development, focusing on delivering tailored technology solutions for the travel and hospitality sector. Their offerings include custom application development, mobile app development, data engineering and ETL, business intelligence and dashboarding, as well as inbound and multilingual customer support. Additionally, they provide technical support at various tiers and manage process assessment and transition, ensuring comprehensive service for their clients.
What additional services does
InterGlobe Technologies (IGT) Philippines Inc.
provide?
Beyond their primary focus on software engineering and product development, InterGlobe Technologies (IGT) Philippines Inc. offers additional services including customer experience and contact center solutions, back-office operations, as well as analytics and data capabilities. This diverse service portfolio enables them to support their clients comprehensively in various aspects of their business operations.
When was
InterGlobe Technologies (IGT) Philippines Inc.
founded?
InterGlobe Technologies (IGT) Philippines Inc. was established in 1998, marking over 25 years of experience in delivering technology-driven solutions. Since its inception, the company has evolved to meet the dynamic needs of the travel and hospitality industry, leveraging its extensive expertise to enhance operational efficiencies.
What industry verticals does
InterGlobe Technologies (IGT) Philippines Inc.
serve?
InterGlobe Technologies (IGT) Philippines Inc. primarily serves the Travel, Hospitality & Leisure industries. Their focus on these sectors allows them to provide specialized services that meet the unique demands of airlines, travel management companies, online travel agencies, and hotels.
What delivery model does
InterGlobe Technologies (IGT) Philippines Inc.
offer?
InterGlobe Technologies (IGT) Philippines Inc. employs a flexible delivery model that includes onshore, nearshore, and offshore services. This approach allows them to strategically position teams to meet client needs effectively. Onshore services are provided within the client's country, nearshore services are delivered from a neighboring country, and offshore services are conducted from remote locations, enabling cost efficiency while maintaining high service standards.
How many employees and/or seats does
InterGlobe Technologies (IGT) Philippines Inc.
have?
InterGlobe Technologies (IGT) Philippines Inc. has a small workforce, with between 1 to 10 employees. This size allows for a focused and personalized approach to client service, ensuring close collaboration and tailored solutions.
Can
InterGlobe Technologies (IGT) Philippines Inc.
be considered a good service provider for startups?
InterGlobe Technologies (IGT) Philippines Inc. may be a suitable service provider for startups, particularly those within the travel and hospitality sectors. With their specialized expertise in these industries and a flexible approach to service delivery, startups can benefit from tailored solutions that help them navigate the complexities of launching and growing their businesses in a competitive environment.
Can
InterGlobe Technologies (IGT) Philippines Inc.
be considered a good service provider for SMBs?
InterGlobe Technologies (IGT) Philippines Inc. is well-positioned to support small and medium businesses, especially those in the travel and hospitality industry. Their ability to provide customized solutions and a personal touch can help SMBs enhance their operational efficiency and customer experience, making them an ideal partner for growth and scalability.
Can
InterGlobe Technologies (IGT) Philippines Inc.
be considered a good service provider for enterprises?
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