Intelegencia
Knowledge and Research Services
Intelegencia is a leading digital transformation and outsourcing company that provides knowledge and research services for the technology and government sectors, known for its flexible global delivery model.

Size

501-1K
Private
10m-50m

Mission

To create value for clients by fully embracing and implementing their goals, focusing on delivering excellence in every interaction.

About

Intelegencia offers knowledge and research services along with customer experience and contact center solutions for clients in technology and government sectors. The company operates using an offshore model and supports clients globally.

It is recognized for its commitment to excellence and innovation, with a strong focus on delivering tailored solutions that enhance operational efficiency.

Services

Intelegencia provides knowledge and research services supported by customer experience and contact center solutions. These services include legal process outsourcing, document indexing and digitization, data entry and processing, and custom application development. Each offering is designed to enhance operational efficiency and support clients in achieving their business objectives.

Capabilities

Legal Process Outsourcing (LPO)
Document Indexing & Digitisation
Data Entry & Data Processing
Application Support & Maintenance
Custom Application Development
Web Development

Industries Served

The company serves clients in the technology and government sectors. It has experience supporting various organizations with services aligned to industry-specific requirements, leveraging advanced technology platforms to drive digital transformation.

Unique Stregths

Intelegencia is known for its flexible global delivery model, offering clients a scalable approach to outsourcing that combines onshore and offshore capabilities. Its operational practices emphasize collaboration and innovation, ensuring that clients receive consistent and high-quality service.

Delivery Footprint

Headquartered in Atlanta, Georgia, the company operates using an offshore delivery model. It serves clients across North America, Europe, the Middle East, and the Asia-Pacific region, with teams working in remote environments to meet diverse client needs.

Certifications

No items found.

Verticals

Technology & SaaS
Government & Public Sector

Clients

No items found.
What's the main service provided by
Intelegencia
?
Intelegencia specializes in delivering comprehensive knowledge and research services, complemented by robust customer experience and contact center solutions. Their offerings include legal process outsourcing, document indexing and digitization, data entry and processing, as well as custom application development. Each service is tailored to enhance operational efficiency and support clients in reaching their business objectives.
What additional services does
Intelegencia
provide?
In addition to its primary offerings, Intelegencia provides a range of other services including customer experience and contact center solutions, as well as software engineering and product development. This diversified portfolio enhances their ability to meet various client needs and drive operational improvements.
When was
Intelegencia
founded?
Intelegencia was established in 2009, marking over 14 years of experience in the business process outsourcing sector. Since its inception, the company has built a reputation for delivering high-quality services and innovative solutions that meet the evolving needs of its clients.
What industry verticals does
Intelegencia
serve?
Intelegencia serves clients primarily in the Technology & SaaS and Government & Public Sector industries. This focus allows the company to tailor its services to meet the specific requirements and challenges faced by organizations within these sectors.
What delivery model does
Intelegencia
offer?
Intelegencia employs an offshore delivery model, which means that services are provided from a location outside the client's country. This approach allows for cost-effective solutions while ensuring access to a global talent pool. By leveraging both onshore and offshore capabilities, Intelegencia can offer flexibility and scalability to meet diverse client needs.
How many employees and/or seats does
Intelegencia
have?
Intelegencia has a workforce comprising between 501 and 1,000 employees. This size enables the company to maintain a strong operational capacity while ensuring personalized service delivery to its clients.
Can
Intelegencia
be considered a good service provider for startups?
Intelegencia's service offerings and flexible delivery model make it a viable option for startups looking for reliable support. With a focus on operational efficiency and tailored solutions, the company can help emerging businesses navigate their early stages and establish a solid foundation for growth.
Can
Intelegencia
be considered a good service provider for SMBs?
Small and medium businesses may find Intelegencia to be a beneficial partner due to its scalable service options and commitment to delivering high-quality support. The company's experience in various sectors allows it to adapt its solutions to fit the unique demands of SMBs, fostering growth and operational improvement.
Can
Intelegencia
be considered a good service provider for enterprises?
For enterprises and large companies, Intelegencia presents a strong service provider option due to its robust delivery capabilities and diverse service offerings. The company's established operational practices and commitment to excellence ensure that it can meet the sophisticated needs of larger organizations, providing reliable and consistent support.
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