Integritynet specializes in delivering customer experience and contact center solutions, complemented by back-office operations and IT infrastructure services. Their offerings include a variety of tailored services such as inbound customer support, outbound telesales and retention, as well as technical support at Tier 1 and Tier 2 levels. This comprehensive service suite is designed to meet the diverse needs of clients across different business functions.

In addition to their core offerings in customer experience and contact center solutions, Integritynet also provides a range of other services, including back-office operations and IT infrastructure management. These additional capabilities enhance their value proposition, allowing them to support clients with comprehensive solutions that extend beyond customer interactions.

Integritynet was established in 2003, and as of 2024, the company has been operating for 21 years. This extensive experience has allowed them to develop a robust understanding of the industry and refine their service offerings to better meet client needs.

Integritynet primarily serves clients in the Telecommunications & Media sector as well as the Government & Public Sector. Their experience in these industries ensures that they are well-equipped to address the unique requirements and challenges faced by businesses operating within these verticals.

Integritynet utilizes an offshore delivery model, which means that their services are provided from locations outside of the client's country. This approach allows them to leverage a global talent pool while maintaining cost-effectiveness and efficiency in service delivery. The offshore model enables Integritynet to support clients across various regions, including the USA and Australia.

Integritynet employs a workforce ranging from 51 to 200 individuals. This size allows them to maintain a balance between personalized service and operational scalability, enabling them to meet the demands of their clients effectively.