Integrated OS
Back-Office Operations
Integrated OS is a Philippines-based BPO company that provides back-office operations for banking, financial services, insurance, and healthcare, known for its integrated remote teams and commitment to social responsibility.
Size
51-200
Private
Mission
To make a positive impact by supporting initiatives aimed at eradicating homelessness.
About
Integrated OS offers back-office operations along with data entry, data processing, and automation services for clients in banking, financial services, insurance, and healthcare. The company operates using a hybrid delivery model and supports clients globally.
It is recognized for its scalable recruitment and strong integration within client operations, with a focus on delivering quality and efficiency in every engagement.
Services
Integrated OS provides back-office operations supported by data entry, data processing, and automation services. These services cover various operational needs and are tailored to support clients in optimizing their business processes and enhancing operational efficiency.
Capabilities
Data Entry & Data Processing
Automation & RPA Enablement
Industries Served
The company serves clients in banking, financial services, insurance, and healthcare. It has experience supporting organizations that require complex data processing, compliance, and customer engagement services, ensuring alignment with industry-specific requirements.
Unique Stregths
Integrated OS is known for its commitment to quality, efficiency, and social responsibility, offering clients a dedicated team of highly skilled professionals. Its approach includes a strong core value system that fosters continuous improvement and responsiveness to client feedback, ensuring consistent service delivery.
Delivery Footprint
Headquartered in Muntinlupa City, Philippines, the company operates using a hybrid delivery model. It serves clients across various regions, with teams working in both remote and on-site environments depending on client needs.
Certifications
No items found.
Verticals
Banking & Financial Services
Insurance
Healthcare & Life Sciences
Clients
No items found.
What's the main service provided by
Integrated OS
?
Integrated OS specializes in back-office operations, providing crucial support to businesses through services such as data entry, data processing, and automation. These offerings are designed to help clients streamline their operations and improve overall efficiency, allowing them to focus on core business activities while relying on Integrated OS for their operational needs.
What additional services does
Integrated OS
provide?
When was
Integrated OS
founded?
Integrated OS was established in 2016, which means that as of 2024, the company has been in operation for about eight years. Since its inception, it has grown to become a notable player in the business process outsourcing sector within the Philippines.
What industry verticals does
Integrated OS
serve?
Integrated OS serves a diverse range of industries, focusing specifically on Banking & Financial Services, Insurance, and Healthcare & Life Sciences. This targeted approach enables the company to tailor its services to meet the unique demands and regulatory requirements of these sectors.
What delivery model does
Integrated OS
offer?
Integrated OS employs a hybrid delivery model that includes onshore, nearshore, and offshore services. Onshore refers to operations conducted within the same country as the client, while nearshore involves services provided from neighboring countries. Offshore services are delivered from distant locations. This flexible approach allows Integrated OS to cater to client needs effectively, leveraging the advantages of each delivery method to optimize service quality and efficiency.
How many employees and/or seats does
Integrated OS
have?
Integrated OS has a workforce ranging between 51 and 200 employees. This size allows the company to maintain a dedicated team of professionals while also being nimble enough to adapt to changing client demands and project requirements.
Can
Integrated OS
be considered a good service provider for startups?
Integrated OS can be a suitable service provider for startups, particularly due to its focus on back-office operations and the scalability of its services. With a range of data processing and automation solutions, startups can leverage Integrated OS to streamline their operations and enhance efficiency without the need for large internal teams. This flexibility allows startups to allocate resources more effectively as they grow.
Can
Integrated OS
be considered a good service provider for SMBs?
For small and medium businesses, Integrated OS presents a strong option due to its commitment to quality and efficiency. The company's diverse service portfolio—spanning data entry, processing, and automation—enables SMBs to enhance their operational capabilities without the overhead of larger, more complex providers. Additionally, the scalable nature of their offerings allows SMBs to grow and adapt their service needs as they expand.
Can
Integrated OS
be considered a good service provider for enterprises?
Integrated OS is well-positioned to support enterprises and large companies, thanks to its robust delivery model and experience in handling complex operational needs. The company's ability to integrate seamlessly into client operations and provide tailored solutions is particularly valuable for enterprises looking for reliable and efficient back-office support. Their focus on quality and operational excellence makes them a reliable partner for large organizations.
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