Infosys BPM Philippines specializes in shared-services transformation, providing a comprehensive range of back-office operations and customer support outsourcing. Their expertise encompasses several essential functions, including procure-to-pay, order management and fulfillment, general ledger and reconciliation, accounts payable, and accounts receivable. This extensive service portfolio is designed to enhance operational efficiency and meet the specific needs of their clients.

In addition to its primary focus on back-office operations, Infosys Poland also provides services in analytics and data, as well as IT infrastructure and managed services. These additional capabilities further enhance their service portfolio, allowing them to support clients with a more comprehensive range of solutions.

Infosys BPM Philippines was established in 2007, marking over 16 years of service in the business process outsourcing industry. Since its inception, the company has grown significantly, evolving its offerings and expanding its reach to serve clients across various sectors.

The company serves a diverse range of industries, including Banking & Financial Services, Insurance, Healthcare & Life Sciences, Energy & Utilities, Telecommunications & Media, Education & EdTech, Real Estate & Property Management, Logistics, Transport & Supply-Chain, Travel, and Hospitality & Leisure. This broad industry focus allows Infosys BPM Philippines to tailor its services to meet specific sector requirements.

Infosys BPM Philippines operates using an offshore delivery model, which means that their services are provided from a different country than where their clients are based. This model allows the company to leverage a global talent pool, ensuring cost-effectiveness while maintaining high-quality service delivery. By utilizing this approach, Infosys BPM can support clients worldwide with flexible and efficient solutions.

Infosys BPM Philippines boasts a workforce of over 10,000 employees. This substantial team size allows the company to effectively manage a wide array of client needs and deliver services at scale, ensuring that they can handle both large projects and specific operational requirements.

For small and medium businesses, Infosys BPM Philippines presents a compelling option due to its extensive service portfolio and experience in various industries. The company is well-equipped to support growth, offering scalable solutions that can evolve with the business. Their ability to deliver high-quality services at an offshore level can help SMBs enhance operational efficiencies while focusing on their core activities.

Infosys BPM Philippines is highly suitable for enterprises and large companies, thanks to its significant workforce, diverse service offerings, and proven track record. The company holds several important certifications, including ISO 27001 and PCI DSS, which underscore its commitment to quality and security. Moreover, its innovative solutions and extensive experience across multiple sectors position it as a reliable partner for large organizations seeking sophisticated and scalable outsourcing services.