Infosys BPM
Shared-Services Transformation
Infosys BPM is a global leader in business process management that provides shared-services transformation for diverse industries, known for its innovative technology integration and commitment to client value.
Size
over-10K
Public
over-1b
Mission
To enable clients to navigate their digital journey while enhancing stakeholder experience through transformative services.
About
Infosys BPM offers shared-services transformation along with back-office operations, analytics and data, and AI and data services for clients in healthcare, financial services, insurance, and more. The company operates using an onshore, nearshore, and offshore delivery model and supports clients across multiple regions.
It is recognized for its extensive industry expertise, with a diverse workforce of over 59,000 employees from 108 nationalities, ensuring tailored solutions that enhance operational efficiency and customer experiences.
Services
Infosys BPM provides shared-services transformation supported by back-office operations, analytics and data, and AI and data services. These services cover critical business functions such as procure-to-pay, financial planning and analysis, and data engineering, tailored to support clients' operational excellence and efficiency needs.
Capabilities
Procure-to-Pay (P2P)
General Ledger & Reconciliation
Accounts Payable
Accounts Receivable
Financial Planning & Analysis (FP&A)
Data Engineering & ETL
Machine-Learning Model Development
Cloud Migration & Management
Data-Centre Operations
Order Management & Fulfilment
Supply-Chain & Operations Analytics
Process Assessment & Transition Management
Automation & RPA Enablement
Industries Served
The company serves clients in healthcare, banking and financial services, insurance, technology, energy, manufacturing, retail, and more. It has experience supporting global enterprises with services aligned to industry-specific requirements and technology platforms, driving innovation through automation and digital transformation.
Unique Stregths
Infosys BPM is known for its commitment to client value and excellence, offering clients a robust approach to business process management. Its operational practices include leveraging Centers of Excellence for industry expertise and employing cutting-edge technology to ensure consistent delivery at scale.
Delivery Footprint
Headquartered in India, the company operates using an onshore, nearshore, and offshore delivery model. It serves clients across 16 countries, with teams working in hybrid environments depending on client needs, ensuring flexibility and responsiveness in service delivery.
Certifications
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Verticals
Healthcare & Life Sciences
Banking & Financial Services
Insurance
Technology & SaaS
Energy & Utilities
Manufacturing & Industrial
Retail & e-Commerce
Real Estate & Property Management
Education & EdTech
Government & Public Sector
Non-Profit & NGOs
Telecommunications & Media
Travel Hospitality & Leisure
Clients
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What's the main service provided by
Infosys BPM
?
Infosys BPM specializes in shared-services transformation, which is complemented by a range of essential back-office operations. Their offerings include various processes such as procure-to-pay (P2P), financial planning and analysis, accounts payable, accounts receivable, data engineering, and machine-learning model development, among others. This comprehensive suite of services is designed to enhance operational efficiency and support clients on their journey toward digital transformation.
What additional services does
Infosys BPM
provide?
In addition to its primary offerings, Infosys BPM provides an array of additional services including back-office operations, analytics and data management, as well as AI and data services. This extended service portfolio equips clients with comprehensive solutions that cater to varied operational needs and drive strategic growth.
When was
Infosys BPM
founded?
Infosys BPM was established in 2001, marking over two decades of service in the business process management sector. Since its inception, the company has evolved to meet the changing needs of its clients, leveraging innovative solutions and industry expertise to drive operational excellence.
What industry verticals does
Infosys BPM
serve?
Infosys BPM serves a diverse range of industries, including Healthcare & Life Sciences, Banking & Financial Services, Insurance, Technology & SaaS, Energy & Utilities, Manufacturing & Industrial, Retail & e-Commerce, Travel, Hospitality & Leisure, Real Estate & Property Management, Education & EdTech, Government & Public Sector, Non-Profit & NGOs, and Telecommunications & Media.
What delivery model does
Infosys BPM
offer?
Infosys BPM utilizes a flexible delivery model that includes onshore, nearshore, and offshore services. Onshore refers to services delivered from the client's own country, nearshore involves delivery from neighboring countries, and offshore means services provided from distant locations. This multi-faceted approach allows Infosys BPM to tailor its service delivery to meet the specific needs and preferences of its clients, ensuring responsiveness and efficiency.
How many employees and/or seats does
Infosys BPM
have?
Infosys BPM boasts a robust workforce of over 10,000 employees, reflecting its capacity to handle large-scale projects and complex operations. This substantial team is integral to the company's ability to deliver quality services and maintain high standards of operational excellence.
Can
Infosys BPM
be considered a good service provider for startups?
Can
Infosys BPM
be considered a good service provider for SMBs?
Can
Infosys BPM
be considered a good service provider for enterprises?
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