InfoSource
Back-Office Operations
InfoSource Bulgaria Ltd is a reliable outsourcing company that provides back-office operations for retail, e-commerce, and technology sectors, known for its high-accuracy data deliverables and flexible team structures.
Size
Private
Mission
About
InfoSource Bulgaria Ltd offers back-office operations along with AI and data services for clients in retail, e-commerce, and technology. The company operates using an offshore model and supports international clients.
It is recognized for its competitive pricing and personalized client focus, with a strong emphasis on timely delivery and proactive communication.
Services
InfoSource Bulgaria Ltd provides back-office operations supported by AI and data services and specific offerings such as data entry & data processing, image & video annotation, and audio transcription & speech labeling. These services cover various non-voice operations and are tailored to support clients' needs for efficient data management and operational support.
Capabilities
Data Entry & Data Processing
Image & Video Annotation
Audio Transcription & Speech Labelling
Market & Competitive Intelligence
Media Planning & Buying
Content Moderation
Recruitment Process Outsourcing (RPO)
Industries Served
The company serves clients in retail, e-commerce, and technology sectors. It has experience supporting small businesses, midmarket, and enterprise clients with services aligned to industry-specific requirements and technology platforms.
Unique Stregths
InfoSource Bulgaria Ltd is known for its high-accuracy data deliverables, offering clients flexible and scalable teams with dedicated team leaders. Its approach includes guarantees of timely delivery and proactive communication, which help deliver consistency at scale.
Delivery Footprint
Headquartered in Sofia, Bulgaria, the company operates using an offshore delivery model. It serves clients across Europe and beyond, with teams working in remote environments depending on client needs.
Certifications
No items found.
Verticals
Retail & e-Commerce
Technology & SaaS
Telecommunications & Media
Clients
No items found.
What's the main service provided by
InfoSource
?
InfoSource specializes in back-office operations, offering comprehensive support through various services aimed at enhancing operational efficiency. Their primary services encompass data entry and data processing, image and video annotation, audio transcription and speech labeling, market and competitive intelligence, media planning and buying, content moderation, and recruitment process outsourcing (RPO). This diverse portfolio is designed to meet the specific needs of clients seeking proficient data management and operational support.
What additional services does
InfoSource
provide?
In addition to its core back-office operations, InfoSource offers a range of AI and data services. This extended service portfolio is designed to enhance capabilities in data analysis and management, providing clients with advanced solutions that support their operational needs beyond traditional BPO offerings.
When was
InfoSource
founded?
InfoSource was established in 2005, marking nearly two decades of experience in the business process outsourcing sector. Since its inception, the company has built a solid reputation for delivering high-quality back-office solutions and AI-driven services, adapting to the evolving needs of its clientele across various industries.
What industry verticals does
InfoSource
serve?
InfoSource primarily serves three key verticals: Retail & e-Commerce, Technology & SaaS, and Telecommunications & Media. This focus allows the company to tailor its services to meet the unique demands and challenges faced by businesses operating within these dynamic sectors.
What delivery model does
InfoSource
offer?
InfoSource operates using an offshore delivery model, which means that its services are provided from a location outside the client's home country, often to leverage cost efficiencies and access a skilled labor pool. This model enables the company to deliver its services effectively while ensuring that clients benefit from timely and reliable support, regardless of their geographical location.
How many employees and/or seats does
InfoSource
have?
Can
InfoSource
be considered a good service provider for startups?
Can
InfoSource
be considered a good service provider for SMBs?
InfoSource is well-suited for small and medium businesses looking for scalable and flexible service solutions. With a strong emphasis on personalized client focus and competitive pricing, the company can adapt its offerings to meet the unique requirements of SMBs, helping them streamline operations and manage growth effectively.
Can
InfoSource
be considered a good service provider for enterprises?
InfoSource is a reliable partner for enterprises and large companies, known for its ability to handle complex operations and deliver high-accuracy data solutions. With a commitment to timely delivery and proactive communication, the company supports sophisticated service needs, making it a strong contender for organizations seeking consistency and quality at scale.
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