Infosearch Bpo Services Pvt Ltd
Back-Office Operations
Infosearch BPO Services Pvt Ltd is an Indian outsourcing firm that provides back-office operations for various industries, known for its commitment to quality and data security.

Size

201-500
Private
1m-10m

Mission

About

Infosearch BPO Services Pvt Ltd offers back-office operations along with customer experience and contact center services for clients in healthcare, finance, retail, and technology. The company operates using an offshore model and supports a multinational client base.

It is recognized for its ISO certifications and a strong focus on customer-centricity, with over 19 years of experience in delivering high-quality outsourcing solutions.

Services

Infosearch BPO Services Pvt Ltd provides back-office operations supported by customer experience and contact center services, along with finance and accounting solutions. These services include data annotation and labeling, data entry and processing, and technical support, tailored to support modern business needs across various sectors.

Capabilities

Data Annotation & Labelling
Data Entry & Data Processing
Technical Support (Tier 1/2)
Customer & Marketing Analytics
Billing & Invoicing
Accounts Payable
Accounts Receivable
Recruitment Process Outsourcing (RPO)
Talent Sourcing & Screening
Onboarding Administration
Payroll Processing
Employee Helpdesk

Industries Served

The company serves clients in healthcare, finance, retail, technology, and manufacturing. It has experience supporting multinational corporations with services aligned to industry-specific requirements and technology platforms, ensuring seamless integration and operational efficiency.

Unique Stregths

Infosearch BPO is known for its commitment to quality and data security, offering clients a robust operational framework backed by ISO 9001:2015 and ISO 27001:2013 certifications. Its approach includes a customer-centric culture and continuous improvement practices, which help deliver consistency and reliability at scale.

Delivery Footprint

Headquartered in Chennai, India, the company operates using an offshore delivery model. It serves clients across the globe, with teams working remotely to align with client needs and operational hours.

Certifications

ISO 9001:2015

Verticals

Banking & Financial Services
Insurance
Healthcare & Life Sciences
Retail & e-Commerce
Technology & SaaS
Manufacturing & Industrial

Clients

Conagra Brands
What's the main service provided by
Infosearch Bpo Services Pvt Ltd
?
Infosearch BPO Services Pvt Ltd specializes in back-office operations, providing a range of services tailored to enhance operational efficiency for businesses. Their offerings include data annotation and labeling, data entry and processing, and technical support at various tiers. This comprehensive suite is designed to meet the diverse needs of clients, ensuring they receive high-quality outsourcing solutions that align with modern business requirements.
What additional services does
Infosearch Bpo Services Pvt Ltd
provide?
In addition to their main services, Infosys BPM Philippines offers a variety of additional capabilities, including finance and accounting, as well as customer experience and contact center solutions. This extended service portfolio enables the company to address a broader range of client requirements, enhancing their operational support and customer engagement strategies.
When was
Infosearch Bpo Services Pvt Ltd
founded?
Infosearch BPO Services Pvt Ltd was established in 2005, marking nearly two decades of experience in the outsourcing industry. Since its inception, the company has consistently evolved to meet the changing demands of its clientele, building a reputation for reliability and quality in service delivery.
What industry verticals does
Infosearch Bpo Services Pvt Ltd
serve?
The company serves a diverse range of industries, including Banking & Financial Services, Insurance, Healthcare & Life Sciences, Retail & e-Commerce, Technology & SaaS, as well as Manufacturing & Industrial sectors. This broad focus allows Infosearch BPO to tailor its services to meet the unique requirements of different industries, ensuring effective support for its clients.
What delivery model does
Infosearch Bpo Services Pvt Ltd
offer?
Infosearch BPO Services Pvt Ltd utilizes an offshore delivery model, which involves providing services from locations outside the client's country. This approach allows the company to offer cost-effective solutions while maintaining high service quality. Operating remotely, their teams are well-equipped to align with clients' operational hours and needs, ensuring seamless collaboration and communication.
How many employees and/or seats does
Infosearch Bpo Services Pvt Ltd
have?
Infosearch BPO Services Pvt Ltd has a workforce consisting of between 201 and 500 employees. This size allows the company to maintain a balance between personalized service delivery and the capacity to handle larger projects, supporting a range of client needs effectively.
Can
Infosearch Bpo Services Pvt Ltd
be considered a good service provider for startups?
Can
Infosearch Bpo Services Pvt Ltd
be considered a good service provider for SMBs?
Infosearch BPO Services Pvt Ltd is well-suited to support small and medium businesses (SMBs) with its scalable service offerings and personalized approach. The company's extensive experience across various industries and its commitment to quality make it an ideal partner for SMBs aiming to optimize their operations and grow without the burden of managing back-office tasks internally.
Can
Infosearch Bpo Services Pvt Ltd
be considered a good service provider for enterprises?
For enterprises and large companies, Infosearch BPO Services Pvt Ltd presents a reliable solution backed by ISO 9001:2015 certification, which underscores their commitment to quality and data security. Their offshore delivery model allows them to efficiently manage large-scale projects, providing sophisticated services that align with the complex needs of larger organizations.
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