Infinity
Back-Office Operations
Infiniti is a luxury vehicle division that provides business process outsourcing for various industries, known for its innovative engineering and advanced technology.
Size
1K-5K
Public
100m-1b
Mission
About
Infiniti offers back-office operations along with data entry, document processing, and customer service support for clients in real estate, education, banking, and technology. The company operates using an offshore model and supports international clients across the US, UK, Europe, and Australia.
It is recognized for its commitment to operational efficiency, with a diverse range of services designed to enhance business workflows and reduce costs.
Services
Infiniti provides back-office operations supported by data entry, document processing, and customer service representatives. These services cover data-related processes and customer engagement, tailored to support clients' operational needs and improve workflow efficiency.
Capabilities
Data Entry & Data Processing
Document Indexing & Digitisation
Customer & Marketing Analytics
Social Media Management
Industries Served
The company serves clients in real estate, education, banking, insurance, technology, and the public sector. It has experience supporting diverse businesses with services aligned to industry-specific requirements, ensuring adaptability and scalability.
Unique Stregths
Infiniti is known for its innovative approach to business process outsourcing, offering clients high-quality, cost-effective solutions. Its operational practices include leveraging skilled personnel and advanced technology, which help deliver consistent and efficient services at scale.
Delivery Footprint
Headquartered in India, the company operates using an offshore delivery model. It serves clients across multiple international markets, with teams working remotely to meet diverse client needs.
Certifications
No items found.
Verticals
Real Estate & Property Management
Education & EdTech
Banking & Financial Services
Insurance
Technology & SaaS
Government & Public Sector
Clients
No items found.
What's the main service provided by
Infinity
?
Infinity specializes in back-office operations, providing comprehensive support in areas such as data entry, document indexing and digitization, as well as customer service. Their offerings extend to data processing and analytics, including customer and marketing analytics and social media management, all designed to enhance operational efficiency for their clients.
What additional services does
Infinity
provide?
When was
Infinity
founded?
Infinity was founded in 1989, marking over 34 years in the business process outsourcing sector. Since its establishment, the company has evolved significantly, adapting to the changing needs of clients across various industries and expanding its service offerings.
What industry verticals does
Infinity
serve?
Infinity serves a diverse array of industries, including Real Estate & Property Management, Education & EdTech, Banking & Financial Services, Insurance, Technology & SaaS, and Government & Public Sector. This broad industry focus allows Infinity to provide tailored solutions that meet specific operational needs.
What delivery model does
Infinity
offer?
Infinity operates using an offshore delivery model, which involves providing services from a location outside the client's country. This approach allows for cost-effective solutions while maintaining high service quality. The company utilizes skilled personnel and advanced technology to ensure efficient service delivery to clients across various international markets.
How many employees and/or seats does
Infinity
have?
Infinity employs between 1,000 and 5,000 individuals, showcasing a robust workforce that enables the company to handle a diverse range of projects and client needs effectively. This size allows for flexibility in scaling operations according to client demands.
Can
Infinity
be considered a good service provider for startups?
While Infinity has a comprehensive range of services and a solid operational foundation, it may be best suited for startups that require extensive back-office support and data management solutions. Their offshore delivery model can provide cost-effective solutions, which is crucial for startups looking to optimize budgets while ensuring high-quality service.
Can
Infinity
be considered a good service provider for SMBs?
Infinity's service offerings and operational scale make it an excellent provider for small and medium businesses. With a focus on enhancing workflow efficiency and a commitment to operational excellence, the company can support SMBs in achieving growth and scalability. Their ability to adapt services to meet specific industry needs further positions them as a valuable partner for SMBs looking to expand.
Can
Infinity
be considered a good service provider for enterprises?
Infinity stands out as a reliable partner for enterprises and large companies due to its extensive experience and sophisticated offerings. The company's offshore delivery model allows it to scale services efficiently while maintaining quality, making it suitable for large-scale operations. Their commitment to operational efficiency and innovative practices ensures that they can meet the complex needs of enterprise clients effectively.
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