Indra specializes in providing back-office operations, which are essential for streamlining business processes. Their extensive service offerings include process assessment and transition management, automation and RPA enablement, performance management and SLA reporting, financial planning and analysis (FP&A), recruitment process outsourcing (RPO), market and competitive intelligence, as well as business and financial research. This comprehensive range of services is designed to enhance operational efficiency and support clients in achieving their business goals.

In addition to its core back-office operations, Indra offers IT infrastructure and managed services. This supplementary portfolio enhances their ability to support clients in various operational capacities, ensuring that they can effectively manage their technological needs alongside their business processes.

Indra was established in 1993, marking over 30 years of experience in the industry. Since its inception, the company has evolved significantly, expanding its service offerings and establishing itself as a leader in back-office operations and IT infrastructure services, catering to diverse sectors across the globe.

Indra serves a variety of industries, including Banking & Financial Services, Healthcare & Life Sciences, Government & Public Sector, Energy & Utilities, and Logistics, Transport & Supply-Chain. This diverse industry focus allows Indra to tailor its services to meet the specific needs and challenges of each sector.

Indra employs a flexible delivery model encompassing onshore, nearshore, and offshore services. Onshore delivery refers to operations conducted within the same country as the client, while nearshore involves services provided from a neighboring country. Offshore delivery entails operations carried out from countries that are further away. This multi-faceted approach allows Indra to optimize resources and provide clients with tailored solutions that best fit their operational requirements.

Indra boasts a workforce of over 10,000 employees, reflecting its robust operational capacity and commitment to delivering quality services. This large team enables the company to support a diverse range of clients and projects effectively.