Indexcol
Back-Office Operations
Indexcol is a digital agency that provides back-office operations for banking, healthcare, and retail sectors, known for its comprehensive digital solutions and regional expertise.
Size
51-200
Private
10m-50m
Mission
About
Indexcol offers back-office operations along with customer experience and contact center services, finance and accounting, and HR, recruitment, and payroll for clients in banking, healthcare, and retail. The company operates using a hybrid delivery model and supports clients across Latin America.
It is recognized for its innovative digital strategies, with a strong focus on SEO, digital analytics, and social media optimization to help clients achieve their digital goals.
Services
Indexcol provides back-office operations supported by customer experience and contact center services, finance and accounting, and HR, recruitment, and payroll. These services include billing and invoicing, accounts payable and receivable, payroll processing, and application support and maintenance. Each solution is tailored to support the operational needs of businesses across various sectors.
Capabilities
Billing & Invoicing
Accounts Payable
Accounts Receivable
Payroll Processing
Procurement Administration
Application Support & Maintenance
Service Desk & IT Support
Customer & Marketing Analytics
Industries Served
The company serves clients in banking and financial services, healthcare and life sciences, and retail and e-commerce. It has experience supporting businesses with services aligned to industry-specific requirements, ensuring compliance and efficiency in operations.
Unique Stregths
Indexcol is known for its comprehensive digital solutions, offering clients a blend of strategic insights and operational support. Its approach includes leveraging advanced digital analytics and SEO strategies, which help deliver measurable results and enhance client engagement.
Delivery Footprint
Headquartered in Colombia, the company operates using a hybrid delivery model. It serves clients across the Latin American region, with teams working in both remote and on-site environments depending on client needs.
Certifications
No items found.
Verticals
Banking & Financial Services
Insurance
Healthcare & Life Sciences
Retail & e-Commerce
Telecommunications & Media
Energy & Utilities
Clients
No items found.
What's the main service provided by
Indexcol
?
Indexcol specializes in back-office operations, providing a robust suite of services designed to enhance business efficiency. Their offerings encompass critical functions such as billing and invoicing, accounts payable and receivable, payroll processing, and application support and maintenance. This comprehensive range of services is tailored to meet the unique operational requirements of various businesses, ensuring seamless management of essential tasks.
What additional services does
Indexcol
provide?
In addition to their primary back-office operations, Indexcol offers a broad array of supplementary services. These include customer experience and contact center solutions, comprehensive finance and accounting services, HR recruitment and payroll, as well as IT infrastructure and managed services. This diverse portfolio enables them to support clients across various operational needs.
When was
Indexcol
founded?
Established in 1995, Indexcol has been in operation for nearly three decades. The company has developed a strong foundation in providing specialized business process outsourcing services, leveraging years of experience to cater to the needs of its diverse client base.
What industry verticals does
Indexcol
serve?
Indexcol serves a variety of industries, with a particular focus on Banking & Financial Services, Insurance, Healthcare & Life Sciences, Retail & e-Commerce, Telecommunications & Media, and Energy & Utilities. This diverse industry engagement allows the company to tailor its services to meet specific sector requirements, ensuring compliance and effectiveness.
What delivery model does
Indexcol
offer?
How many employees and/or seats does
Indexcol
have?
Indexcol has a workforce ranging from 51 to 200 employees, indicating a moderately sized team that can effectively manage their client projects while still maintaining a level of personalized service and attention to detail.
Can
Indexcol
be considered a good service provider for startups?
Indexcol can be a valuable service provider for startups, particularly those in need of reliable back-office support. With their extensive experience in tailored services, startups can benefit from Indexcol's expertise in managing essential operations. Their hybrid delivery model also allows flexibility, which is crucial for emerging businesses looking to scale efficiently.
Can
Indexcol
be considered a good service provider for SMBs?
For small and medium businesses, Indexcol presents a strong service option due to its scalability and diverse service offerings. Their ability to customize solutions based on specific business needs allows SMBs to enhance their operational capabilities without overextending their resources. This adaptability makes Indexcol a practical partner for growing companies.
Can
Indexcol
be considered a good service provider for enterprises?
While Indexcol is well-equipped to support enterprise-level clients, their strengths lie primarily in their tailored services and operational flexibility rather than large-scale, complex corporate structures. Enterprises seeking reliable back-office support and innovative digital solutions may find Indexcol's offerings beneficial, particularly given their experience in handling compliance and efficiency within various industries.
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