In360
Customer Experience and Contact Center
in360 is a specialized provider that offers customer experience and contact center solutions for retail and e-commerce, known for its advanced interactive virtual tour and digital twin web experiences.
Size
1K-5K
Private
Mission
About
in360 offers customer experience and contact center solutions along with interactive virtual tours and digital twin experiences for clients in retail and e-commerce. The company operates using a digital-first model and supports businesses looking to enhance user engagement.
It is recognized for its innovative technology, creating immersive online environments that facilitate training, onboarding, and experiential marketing.
Services
in360 provides customer experience and contact center solutions, supported by interactive virtual tours and digital twin experiences. These services cover various applications including training, onboarding, and retail showcasing, tailored to support businesses aiming to enhance digital engagement and remote interaction.
Capabilities
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Industries Served
The company serves clients in retail and e-commerce. It has experience supporting businesses with services aligned to industry-specific requirements, leveraging cutting-edge technology to create immersive digital environments.
Unique Stregths
in360 is known for its advanced interactive technology, offering clients immersive experiences that can substitute or augment physical presence. Its approach includes creating highly interactive web experiences, which help deliver compelling virtual interactions and enhance user engagement.
Delivery Footprint
Headquartered in an unspecified location, the company operates using a digital-first delivery model. It serves clients across various regions, with teams capable of working in remote environments to meet diverse client needs.
Certifications
ISO 9001:2008
Verticals
Retail & e-Commerce
Clients
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What's the main service provided by
In360
?
In360 specializes in providing customer experience and contact center solutions, complemented by innovative services like interactive virtual tours and digital twin experiences. These offerings are designed to enhance user engagement and support businesses, particularly in the retail and e-commerce sectors, by facilitating effective training, onboarding, and showcasing products in an immersive online environment.
What additional services does
In360
provide?
When was
In360
founded?
In360 was established in 2007, which means the company has been in operation for approximately 17 years. Since its founding, it has evolved to become a leader in customer experience solutions, adapting to the changing needs of businesses in the digital age.
What industry verticals does
In360
serve?
In360 focuses on serving clients primarily in the Retail & e-Commerce sectors. With specialized services tailored to the unique demands of these industries, the company leverages advanced technology to enhance customer interactions and engagement.
What delivery model does
In360
offer?
How many employees and/or seats does
In360
have?
In360 employs between 1,000 and 5,000 individuals, indicating a robust workforce that supports its extensive service offerings. This range reflects the company's capacity to manage a diverse range of client needs while maintaining a high level of service quality.
Can
In360
be considered a good service provider for startups?
In360 can be a viable service provider for startups, particularly those in the retail and e-commerce sectors. Its innovative approach and digital-first model allow startups to leverage advanced customer experience solutions without the need for substantial upfront investment in physical infrastructure. This flexibility can be particularly advantageous for new businesses looking to establish a strong online presence and engage effectively with their customers.
Can
In360
be considered a good service provider for SMBs?
In360 is well-suited to support small and medium businesses with its scalable service offerings. The company's experience in creating interactive digital environments can help SMBs enhance user engagement and improve customer interactions. Additionally, its focus on customer experience solutions allows these businesses to grow while adapting to evolving market demands, making In360 a strategic partner for SMBs aiming for expansion.
Can
In360
be considered a good service provider for enterprises?
In360 is a strong provider for enterprises and large companies, given its certification in ISO 9001:2008 and recognition with awards such as the Best Shopper Experience award. The company's sophisticated service offerings and digital-first delivery model enable it to meet the complex demands of large organizations. With a significant workforce, In360 is capable of delivering reliable and effective customer experience solutions on a large scale, making it a trusted partner for enterprises aiming to enhance customer engagement.
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