Imetrix Solutions Private Limited specializes in back-office operations, providing a comprehensive suite of services designed to enhance operational efficiency. Their offerings encompass various sub-services, including data entry and processing, document indexing and digitization, billing and invoicing, accounts payable and receivable, payroll accounting, and recruitment process outsourcing. Additionally, they excel in customer experience management with services like voice-of-customer analytics, quality assurance, content moderation, and business research, all aimed at supporting clients in a global marketplace.

Imetrix Solutions Private Limited was established in 2015, marking nearly a decade of operation in the business process outsourcing sector. Since its inception, the company has built a reputation for delivering reliable and efficient back-office solutions, particularly in the healthcare and education industries.

Imetrix Solutions Private Limited primarily serves clients in two key verticals: Healthcare & Life Sciences and Education & EdTech. This focus allows the company to tailor its services to meet the specific needs and regulatory requirements of these document-intensive sectors, ensuring high standards of compliance and quality.

Imetrix Solutions adopts an offshore delivery model, which enables them to provide services from a location outside the client’s country. This approach allows for cost-effective operations while leveraging a skilled workforce. Offshore delivery often results in enhanced flexibility and scalability, making it an attractive option for companies looking to optimize their back-office functions.

Imetrix Solutions Private Limited employs a workforce of between 51 and 200 professionals. This size allows the company to maintain a balance between personalized service and the ability to scale operations as needed, ensuring that they can effectively meet the diverse demands of their clients.

Imetrix Solutions is well-positioned to support small and medium businesses (SMBs) looking for reliable back-office solutions. Their range of services, from payroll processing to accounts management, provides SMBs with the flexibility needed to scale operations. The company’s commitment to quality and security, evidenced by their ISO 27001:2013 certification, further enhances their appeal to SMBs that prioritize operational efficiency and compliance.

Imetrix Solutions is also a strong contender for enterprises and large companies seeking a dependable outsourcing partner. With their robust infrastructure and expertise in handling complex back-office operations, they can effectively cater to the sophisticated needs of larger organizations. The company’s SOC-1 certification reflects their commitment to information security and reliability, making them a trustworthy option for enterprises that require scalable and secure outsourcing solutions.