Ilucent Business Solutions
Back-Office Operations
iLucent Outsource Solutions Inc. is a New York-based provider that offers back-office operations for healthcare and life sciences, known for its bespoke virtual outsourcing solutions.
Size
51-200
Private
1m-10m
Mission
About
iLucent Outsource Solutions Inc. offers back-office operations along with software engineering and product development for clients in healthcare and life sciences. The company operates using an offshore model and supports U.S.-based clients.
It is recognized for its tailored outsourcing services, with a dedicated team of professionals committed to enhancing operational efficiency and client satisfaction.
Services
iLucent Outsource Solutions Inc. provides back-office operations supported by software engineering and product development. These services include billing & invoicing, data entry & data processing, claims processing, and recruitment process outsourcing (RPO). Each solution is customized to meet the specific needs of clients, ensuring streamlined operations and improved productivity.
Capabilities
Billing & Invoicing
Data Entry & Data Processing
Claims Processing
Payroll Processing
Recruitment Process Outsourcing (RPO)
General Ledger & Reconciliation
Accounts Payable
Accounts Receivable
Custom Application Development
Industries Served
The company serves clients in healthcare and life sciences. It has experience supporting medical institutions and other businesses with services aligned to industry-specific requirements, particularly in medical billing support.
Unique Stregths
iLucent is known for its client-centered approach and robust staffing capabilities, offering clients flexible and evolving outsourcing solutions. Its operational practices include managed outsourcing solutions with supervision and transparency, ensuring quality and consistency in service delivery.
Delivery Footprint
Headquartered in Brooklyn, New York, the company operates using an offshore delivery model. It serves clients primarily in the United States, with teams based in the Philippines, providing remote support tailored to client needs.
Certifications
No items found.
Verticals
Healthcare & Life Sciences
Clients
No items found.
What's the main service provided by
Ilucent Business Solutions
?
Ilucent Business Solutions specializes in back-office operations, offering a comprehensive suite of services tailored to meet the unique needs of its clients. Their offerings include billing and invoicing, data entry and processing, claims processing, payroll processing, recruitment process outsourcing (RPO), as well as general ledger and reconciliation. Additionally, they handle accounts payable and receivable, alongside custom application development, ensuring streamlined operations and increased productivity for their customers.
What additional services does
Ilucent Business Solutions
provide?
When was
Ilucent Business Solutions
founded?
Ilucent Business Solutions was established in 2016, marking its entry into the business process outsourcing industry. As of 2024, the company has been operating for approximately eight years, during which it has built a reputation for delivering high-quality back-office support and software solutions, particularly in the healthcare sector.
What industry verticals does
Ilucent Business Solutions
serve?
The primary industries served by Ilucent Business Solutions include healthcare and life sciences. The company is well-versed in the specific needs of these sectors, particularly in providing support for medical billing and other essential back-office functions.
What delivery model does
Ilucent Business Solutions
offer?
Ilucent Business Solutions employs an offshore delivery model, which means that their services are provided remotely from locations outside the United States, primarily from the Philippines. This approach allows them to offer cost-effective solutions while maintaining high-quality service delivery, ensuring that U.S.-based clients receive dedicated support tailored to their operational requirements.
How many employees and/or seats does
Ilucent Business Solutions
have?
Ilucent Business Solutions has a workforce size ranging between 51 to 200 employees. This medium-sized team allows the company to maintain a balance between personalized service and the capacity to handle a diverse range of client needs effectively.
Can
Ilucent Business Solutions
be considered a good service provider for startups?
Ilucent Business Solutions can be a suitable service provider for startups, particularly those in the healthcare sector that require robust back-office operations. Their experience in tailored outsourcing solutions can help startups streamline their processes, allowing them to focus on their core business activities. However, startups should consider their specific needs and whether the company’s services align with their growth strategies.
Can
Ilucent Business Solutions
be considered a good service provider for SMBs?
Ilucent Business Solutions is well-positioned to support small and medium-sized businesses with its flexible and scalable service offerings. Their extensive range of back-office solutions can help SMBs enhance operational efficiency and reduce overhead costs, making them an ideal partner for companies looking to grow without the burden of extensive in-house resources.
Can
Ilucent Business Solutions
be considered a good service provider for enterprises?
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